Air & Surface Steriliser System
REVISION: 04/2020 | page 10 of 16 INSTALLATION & OPERATING MANUAL
Chapter 9. OPERATING INSTRUCTIONS
9.1 GENERAL ADVICE and TROUBLESHOOTING
The following are general guidelines for the operator of the unit. If any questions arise, please do not hesitate to
contact Mechline or your Mechline dealer.
9.1.1 Unit not operating at all
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Ensure that the power supply is connected and working
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Check unit power plug connections
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Try alternative lamp
9.1.2 Excessive metallic/electrical odour from HyGenikx unit
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This is harmless and quite normal during the first few days of installation
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If odour continues check lamp is clean - this can be wiped with an alcohol based cleaner
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Change for lower output lamp
9.1.3 Unit is working correctly but the room odour remains!
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Check that the unit is the right type and strength for the area. Contact Mechline if you are unsure
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Replace/upgrade lamp
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If unit previously worked well, clean thoroughly following the manufacturer’s instructions
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Refer to Section 9.2 Checklist if Room Odour Remains
9.2 CHECKLIST IF ROOM ODOUR REMAINS (washrooms, refuse, etc.)
9.2.1 Check the unit is correctly sized for the room area
Measure length x width of room to give m
2
9.2.2 Confirm electrical supply is continuous and not being switched off in error
Some locations such as shopping centres have a central switch off
9.2.3 Check the unit location
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At a minimum height of 1.8 metres – units must be wall mounted vertically
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Keep in mind sources of strong airflow which may disrupt the unit distribution
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Refer to Chapter 5 Location Advice
9.2.4 Washroom specific points
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Confirm the individual cistern/water management system to each urinal is flushing correctly
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Ensure traps are clean, draining correctly and water seals are intact
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Rectify any leaks, key areas to check are behind melamine panels and connections between earthenware
pipes from plastic urinal waste
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With Stainless steel urinals check for calcium build-up, bacteria levels can be higher than normal with
these urinals so consider upgrading lamp
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Check floor below urinals is not porous and that grouting has not broken down
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Check that there are no missing seals around drain or manhole covers
9.2.5 General points
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Can the output air from the unit access the odour? Check and rectify any possible source of the bad odour
that could be trapped behind panels or subfloors (i.e. unsealed concrete floors).
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Is strong external airflow preventing air from the unit distributing correctly
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Is the odour source wet - leaks must be completely dried out in order to eradicate odours
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Is the odour extreme and ongoing – may need to increase unit output
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Confirm standard cleaning practices are in place
