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10. Troubleshooting
Problem
Probable Cause
Corrective Action
“-Hi-“ is indicated on the
LED display.
The measurement result is 999.9% or
higher.
Set the zero and span
parameters.
“Err“ is indicated on the
LED display.
With automatic entry and setting:
• The value set for span is smaller than
the value set for zero.
• The difference between the zero and
span set values is 10 or less.
Reset the zero and span
parameters.
The sensor does not
operate.
Power is not being supplied.
Supply power.
Cable disconnection
Repair
the
disconnected
section.
Device failure
Contact Matsushima.
Sensor
malfunction
(erroneous indication)
Proper
adjustment
has
not
been
completed.
Set the zero and span
parameters.
Material is adhering to the transmitting
surface of the sensor
Clean the transmitting surface.
Wear or damage to the transmitting
surface of the sensor
Contact Matsushima.
Supply voltage has dropped.
Increase the voltage to within
the specifications.
Do not disassemble or modify the product. Doing so will invalidate the manufacturer’s warranty.
Note: Specifications and design, etc. are subject to change for product improvement
without prior notice.
Table 2 Troubleshooting
