Matrox Parhelia Precision SGT – User Guide
31
Program-specific problems
If a problem appears with a specific program, please give us the following information:
!
Display settings (color palette, display resolution, and so on) applied when the problem
occurs.
!
Program name and version. Name any add-on packages you’re using.
!
If possible, take note of the file and segment address that caused the problem.
!
Detailed steps known to cause the bug, so we can reproduce it.
Where to get information
For display information:
Windows 2000/XP
–
1
Double-click the PowerDesk icon (
) on your Windows taskbar to access the
PowerDesk main interface. To see the PowerDesk icon in Windows XP, you may
need to click the
Show hidden icons
button (
) on your Windows taskbar.
2
Click
Information
.
For system information:
!
Windows 2000
– Right-click the
My Computer
icon on your Windows desktop
background, then click
Properties
.
!
Windows 2000/XP
– Click
Start
"
Programs
"
Accessories
"
System Tools
"
System Information
.
!
Windows XP
– Click
Start
"
Settings
*
"
Control Panel
"
Performance and
Maintenance
*
"
System
(double-click*). (* Depending on your configuration of
Windows, this part of the step may not be necessary.)
