Matrix MyRide, Руководство по обслуживанию

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MyRide TROUBleSHOOTiNG
2.3 TROUBleSHOOTiNG - FROZeN diSPlAy OR NO TOUCHSCReeN
SyMPTOM:
1) The monitor has power, but is frozen or the touch screen aspect does not work.
SOlUTiON:
1) Reset the power on the Myride. This could be caused by a software issue, and resetting power will resolve the issue. This should always be
the first attempted fix.
2) Check the connection of the USB cable (Figure A) from the monitor to the mini PC.
a. This cable communicates between the monitor and mini PC as you interact with the touch screen. If this cable is loose or disconnected,
the screen will not respond to screen touches and will appear frozen. Regardless of how the connection looks, it is recommended that the USB
cable be disconnected, then reconnected on both ends. The power should then be reset and the display re-tested.
b. After power reset, attempt to calibrate the touch screen. If resetting the cable does not resolve the issue, replace the USB cable. NOTE:
Remember to always reset power on the unit after replacing or reseating the USB cable for proper operation.
3) If the USB cable does not resolve the issue, replace the monitor or mini PC.