MATRIX VARTA AMP100 User Guide
187
Q.
If there is an incoming call on a trunk for me, I do not get CO Call Waiting indication. Why?
A.
VARTA AMP100 does not support the CO Call Waiting (or, Trunk Call Waiting) feature even if it is enabled in the
Class of Service assigned to your application. So, if there is an incoming call on a trunk for the VARTA AMP100,
then you will not get CO Call Waiting indication.
Q. I cannot see VARTA AMP100 in the Notification Center. What can I do?
A.
You must configure Notification parameters for VARTA AMP100 in the iPhone. Follow the steps as described in
“Receiving Notifications when MATRIX VARTA AMP100 Application is in the Background”
Q.
I cannot see any notification of VARTA AMP100, when application is in the background. What can I do?
A.
You must configure Notification parameters for VARTA AMP100 in the iPhone. Follow the steps as described in
“Receiving Notifications when MATRIX VARTA AMP100 Application is in the Background”
Q.
I cannot see the badge for Missed Calls/New Voice Messages/New Messages in the VARTA AMP100
Application. What can I do?
A.
You must configure Notification parameters for VARTA AMP100 in the iPhone. Follow the steps as described in
“Receiving Notifications when MATRIX VARTA AMP100 Application is in the Background”
Q.
I cannot hear sound for alerts when VARTA AMP100 Application is in the background. What can I do?
A.
You must configure Notification parameters for VARTA AMP100 in the iPhone. Follow the steps as described in
“Receiving Notifications when MATRIX VARTA AMP100 Application is in the Background”
Q.
I do not receive notifications for VARTA AMP100 on the Lock screen, when the application is in background.
What can I do?
A.
You must configure Notification parameters for VARTA AMP100 in the iPhone. Follow the steps as described in
“Receiving Notifications when MATRIX VARTA AMP100 Application is in the Background”
Q.
I cannot access/find several features described in this User Guide or the feature I want to access is not allowed
to me. Why?
A.
Accessing different features of the System is dependent on whether
•
the feature is enabled in the Class of Service (CoS) assigned to your extension (application)
•
the relevant license has been activated.
This is done by your System Administrator while configuring your extension settings. If you do not find the required
feature or if it is not accessible, contact your System Administrator for assistance.
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