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MATRIX VARTA AMP100 User Guide
Send Log
In case you face any problem while using MATRIX VARTA AMP100, customer support may ask you to send the log
report to analyze the technical information.
Make sure the E-mail settings are configured in your iPhone.
To send the generated Log report to the customer support,
•
Tap
Send Log
on the
Settings
screen.
•
Log report will be generated automatically and you will be prompted to send it via e-mail. The application
will use your Native e-mail settings to send the report.
•
Tap
Yes
on the alert message to confirm.
The generated log file will be added in the attachment automatically along with other relevant information.
•
Tap
Send
.
If sending of the Log file fails, check your Wi-Fi and/or Mobile Data connectivity.
Do not change the contents of the log file and/or any other information on your own unless you are
instructed to do so.
The maximum file size limit for the log file is 1MB. Once, the log file size exceeds this 1MB limit, old data
will be deleted and a new log file will be generated.
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