MATRIX VARTA AMP100 User Guide
189
A.
You cannot set Native ringtones for incoming calls on VARTA AMP100. iOS does not allow to retrieve the
ringtones supported by the Native Ringtone Manager. So Native Ringtones will not be available for application
calls. You must select from the fixed ringtones list provided for the VARTA AMP100 for application calls.
Q.
I do not find the Native alert tones on accessing Application
Settings
>
Alert Tone
. How can I set Native alert
tones for incoming alerts/notifications on VARTA AMP100?
A.
You cannot set Native alert tones for incoming alerts/notifications on VARTA AMP100. iOS does not allow to
retrieve the alert tones supported by the Native Alert/Notification Tone Manager. So Native alert tones will not be
available for application alerts/notifications. You must select from the fixed alert tones list provided for the VARTA
AMP100.
Q.
I cannot find the Native iPhone Contacts in spite of enabling the option
Display Phone Contacts
from VARTA
AMP100
Settings
. What has gone wrong?
A.
The problem may appear if Privacy on Contacts (Native Contacts) is enabled for VARTA AMP100 in Native iOS
Settings. So the application is unable to fetch Native Contacts and does not display them.
To view the Native Contacts in the VARTA AMP100 application, access the Native iOS Settings and disable Privacy
on Contacts for VARTA AMP100. Privacy option can be found in iPhones and its availability may change depending
on the iOS version.
Q.
The Proximity Sensor of iPhone does not function in the Landscape mode. What has gone wrong?
A.
iOS does not support Proximity Sensor handling in Landscape mode. So, proximity functionality will not work in
Landscape mode.
Q.
I cannot hide my video by default for all outgoing calls?
A.
The
On Video Answer
option is not applicable for outgoing calls. It is only applicable for incoming video calls
and for any video switch requests received from the remote users.
Q.
I have selected the option
Don’t show my video
but my video is visible when I unhold any held call or toggle a
call?
A.
The Application will always display your video when you unhold any held call or toggle the call, even if you have
opted to hide your video.
Q.
The application asks to grant access to the Camera when I tap
Show me
option. Why?
A.
Depending on the iOS version, Privacy settings may be provided in the Native iOS Settings for third party
applications to access the Camera. If the Camera access is not permitted to VARTA AMP100, you will not be able
to send your video. When you tap the
Show me
option you will get a pop-up message which will ask you to provide
the access. Check your Native iOS Settings to allow Camera access. When you change the Privacy settings the
active VARTA AMP100 calls will be disconnected.
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