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LIMITED WARRANTY for HRA and VRC Series Infrared Heaters
The products covered by this installation manual, manufactured and/or sold by Marley Engineered Products, are warranted against defects in workmanship and materials
for two years from date of purchase, except emitters (or bulbs) which are warranted against defects in workmanship and materials for 60 days from date of purchase. This
warranty does not apply to damage from accident, misuse, or alteration; nor where the connected voltage is more than 5% above the nameplate voltage; nor to equipment
improperly installed or wired or maintained in violation of the product’s installation instructions. All claims for warranty work must be accompanied by proof of the date of
purchase.
The customer shall be responsible for all costs incurred in the removal or reinstallation of products, including labor costs, and shipping costs incurred to return products to
Marley Engineered Products Returned Goods Department. Within the limitations of this warranty, inoperative units should be returned to 470 Beauty Spot Road,
Bennettsville, SC 29512, with a complete description of the problem, proof of purchase documents, and customer’s full name and address. Merchandise returned to the
factory must also be accompanied by a Material Return Authorization (MRA) a available from Marley Engineered Products. For warranty questions and assistance in
obtaining the MRA documents required for return of the product, contact Marley Engineered Products in Bennettsville, SC, at 1-800-642-4328.
When requesting the MRA, include Model numbers and date code as shown on the product’s nameplate. In warranty returns will be repaired or replaced, at our option, at
no charge to you with return freight paid by Marley. It is agreed that such repair or replacement is the exclusive remedy available from Marley Engineered Products.
THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE AFORESAID EXPRESSED WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS
AGREEMENT. MARLEY ENGINEERED PRODUCTS SHALL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES ARISING WITH RESPECT TO THE PRODUCT,
WHETHER BASED UPON NEGLIGENCE, TORT, STRICT LIABILITY, OR CONTRACT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
HOW TO OBTAIN WARRANTY SERVICE AND
WARRANTY PARTS PLUS GENERAL INFORMATION
1. Warranty Service or Parts
1-800-642-4328
2. Purchase Replacement Parts
1-800-654-3545
3. General Product Information
www.marleymep.com
Note:
When obtaining service always have the following:
1. Model number of the product
2. Date of manufacture
3. Part number or description
Note:
Do not return to manufacturer.
470 Beauty Spot Rd. East
Bennettsville, SC 29512 USA
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