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Poor print quality
Small blemishes on the card
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The card surface may be dirty.
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Check that your cards are perfectly clean.
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Use new cards.
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Cleaning roller or print head clogged.
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Run a cleaning cycle.
Horizontal white lines
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The ribbon is not correctly fitted.
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Check that there are no wrinkles on the ribbon surface.
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Print head dirty or damaged.
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Clean or replace the print head.
Blurred image
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The ribbon is not correctly fitted.
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Check that the ribbon is correctly positioned in the device.
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Poor ribbon synchronization.
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Open and close the device access door to synchronize the ribbon.
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Dirty device or cleaning roller.
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Clean the device.
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Use of incompatible cards.
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Check that the cards used match the specifications.
6
We recommend that you obtain your cards from MagTek. Use of cards obtained elsewhere is liable to adversely
affect print quality and/or damage the print head.
