BULLETIN: 57-606.
8
EFFECTIVE: September 2017
SUPERCEDES: February 2017
Service Policy
Owners of MAGNETROL controls may request the
return of a control or any part of a control for complete
rebuilding or replacement. They will be rebuilt or replaced
promptly. Controls returned under our service policy
must be returned by prepaid transportation.
MAGNETROL will repair or replace the control at no cost
to the purchaser (or owner) other than transportation if:
1. Returned within the warranty period; and
2. The factory inspection finds the cause of the claim to
be covered under the warranty.
If the trouble is the result of conditions beyond our con-
trol; or, is NOT covered by the warranty, there will be
charges for labor and the parts required to rebuild or
replace the equipment.
In some cases it may be expedient to ship replacement
parts; or, in extreme cases a complete new control, to
replace the original equipment before it is returned. If this
is desired, notify the factory of both the model and serial
numbers of the control to be replaced. In such cases, credit
for the materials returned will be determined on the basis
of the applicability of our warranty.
No claims for misapplication, labor, direct or consequen-
tial damage will be allowed.
Return Material Procedure
So that we may efficiently process any materials that are
returned, it is essential that a “Return Material
Authorization” (RMA) number be obtained from the
factory prior to the material’s return. This is available
through a MAGNETROL local representative or by con-
tacting the factory. Please supply the following information:
1. Company Name
2. Description of Material
3. Serial Number
4. Reason for Return
5. Application
Any unit that was used in a process must be properly
cleaned in accordance with OSHA standards, before it is
returned to the factory.
A Material Safety Data Sheet (MSDS) must accompany
material that was used in any media.
All shipments returned to the factory must be by prepaid
transportation.
All replacements will be shipped F.O.B. factory.
ASSURED QUALITY & SERVICE COST LESS
705 Enterprise Street • Aurora, Illinois 60504-8149 • 630-969-4000
[email protected] • www.magnetrol.com
Copyright © 2017 Magnetrol International, Incorporated
Magnetrol & Magnetrol logotype, Orion Instruments & Orion Instruments logotype, ECLIPSE and MODULEVEL are
registered trademarks of Magnetrol International, Incorporated.
CSA logotype is a registered trademark of Canadian Standards Association.
Eckardt is a registered trademark of Invensys Process Systems.
Fisher is a registered trademark of Emerson Process Management.
F
OUNDATION
fieldbus logo is a registered trademark of the Fieldbus Foundation.
HART is a registered trademark of the HART Communication Foundation.
Hastelloy is a registered trademark of Haynes International, Inc.
Masoneilan is a registered trademark of Dresser Industries, Inc.
Monel is a registered trademark of International Nickel Co.
PACT
ware
is trademark of PACT
ware
Consortium.
Teflon is a registered trademark of DuPont.
Tokyo Keiso is a registered trademark of Tokyo Keiso Co., Ltd.
Viton and Kalrez are registered trademarks of DuPont Performance Elastomers.
ECLIPSE Guided Wave Radar transmitters may be protected by one or more of the following U.S. Patent Nos. US 6,062,095:
US 6,247,362; US 6,588,272; US 6,626,038; US 6,640,629; US 6,642,807; US 6,690,320; US 6,750,808; US 6,801,157;
US 6,867,729; US 6,879,282; 6,906,662. May depend on model. Other patents pending.
Maintenance Policy
With proper ECLIPSE Guided Wave Radar (GWR) probe selection, there is virtually no maintenance required for a
Model 706 system. As explained in Section 3.3.5, application-related issues, such as coating or bridging on the probe can
occur. Therefore, although internal diagnostics can be utilized to proactively display overall system degradation, a peri-
odic visual inspection of he probe is recommended. Refer to Section 3.8 for replacement parts.
24/7 Technical Support assistance is available at 1-630-723-6717 or [email protected].
