WARRANTY
All products are covered by a 2-year warranty according to current legal
terms. However, it is important to note that some products may benefit
from an extended warranty of up to 4 years. The specific duration of the
warranty for each product is indicated in the respective product data
sheet. Any defects must be reported within two months of discovery.
Customers have two months from the delivery date to verify the
conformity of the products and inform Bega Srl.
With this warranty, we are responsible for ensuring that newly
manufactured products have the properties listed in our product
description at the time of delivery. A defect exists only if the value or
usability of the product is significantly reduced. If a defect arises after six
(6) months from the delivery, the consumer must prove that the product
was already defective at the time of delivery. This warranty does not cover
damage or defects resulting from improper use or failure to follow
installation instructions and instructions for use. Product wear is not
covered by this warranty. Products that have already been repaired or are
no longer in the condition in which they were sold cannot be claimed
under warranty.
We will rectify product defects free of charge within a reasonable period
of time from the notification of the defect, or if this is not possible, we will
provide a replacement. The necessary expenses for this purpose,
particularly transportation costs, are borne by us. This warranty does not
grant the consumer any rights beyond repair or replacement. Claims for
defects under this warranty expire in five (5) years from the date the
product is delivered by the retailer to the consumer, which must be
proven by the original purchase receipt (receipt, invoice).
If the buyer reports a defect that, in our opinion, does not exist, and if the
consumer was aware of the non-existence of the defect when it was
reported, or if they made an error due to negligence, the consumer must
compensate us for the damage suffered.
The warranty is not transferable and applies only to the first purchaser.
Bega Srl undertakes to replace any defective product reported within this
time frame if:
•
the defect is found at the time of delivery
•
the defect is found during assembly
The warranty includes:
•
conformity defects existing at the time of delivery, namely original
defects of the product.
The warranty DOES NOT include:
•
tarps torn by wind/hail/snow
•
tarps burned by sparks from barbecues and/or fireplaces
•
waterproof tarps deformed by water accumulation due to poor
inclination
•
damage resulting from improper use
•
damage resulting from extreme weather conditions such as wind,
snow, hail, thunderstorms, etc.
•
normal wear and tear of the product resulting from exposure to sun
and/or weather conditions
•
defects resulting from accidents
•
use of products conflicting with the purpose for which they were
made
•
failure to comply with instructions for use
•
incorrect installation
•
poor maintenance
The following are NOT considered warranty issues:
•
ripples near the seams
•
ripples on the edges of the tarp
•
ripples in the center of the tarp
•
compression and wrapping folds
•
micro holes
•
chalk line streaks
EN
PLEASE NOTE
Tarps should not hang freely as this can damage the fabric. Additionally, they
cannot be stepped on, used as a hammock or trampoline, or in any way other
than intended, i.e., they serve exclusively as protection from the sun or rain.
Please note that the colors of the tarp images may vary from monitor to
monitor.
Tarps must always be dismantled if they cannot be checked in case of sudden
storms.
Since wind speed is not a constant and wind gusts are often stronger than one
might think, it is advisable to always dismantle the tarp.
Due to the manufacturing process, tarps may deviate by up to 3% from the
specified dimensions.
Tarps must be securely installed and subjected to good/uniform tension. The
tarp must be rigid and not have any loose areas. Soft/non-tensioned fabric
causes malfunctions that are the basis of future breakdowns/tears. These are
clearly not attributable to UV rays and are not covered by the warranty.
WARNINGS
•
Do not install near heat sources >80° Celsius
•
Do not install near fireplaces, barbecues, sparks, very hot surfaces
•
Do not leave the tarp on the structure in case of strong wind or
thunderstorms
•
Do not leave the tarp on the structure in case of hail
•
Do not leave the tarp on the structure in case of snow
•
Do not use the product improperly
•
Do not handle the tarp in case of temperatures below zero
US
Tel.: +1 888 269 9779
https://www.maantaoutdoor.com/contact-us
UK
Tel.: +44 330 808 8140
https://www.maantaoutdoor.co.uk/contact-us
CONTACTS
EN
For more information about the right of withdrawal, visit the link:
US
https://www.maantaoutdoor.com/content/23-right-of-withdrawal
UK
https://www.maantaoutdoor.co.uk/content/23-right-of-withdrawal
WITHDRAWAL
EN
Maanta by Bega Srl – Società Benefit
Strada Statale 11, Km 331
36053 Gambellara (Vi) - Italia
P.IVA 04039300241 - REA VI 374004
Importer for USA
Maanta Corp
18 Bridge Street Unit 2A,
Brooklyn 11201, NY
s m a r t o u t d o o r s o l u t i o n s