Worksheets
Issue 1 January 1997
A-9
Instructions to complete the TELEPHONE LINES & FACILITIES WORKSHEET:
1.
Make as many copies of this worksheet as needed.
2.
(Multi-site configuration only) Enter the name of the site.
Sites are named at the time they are added (or renamed anytime thereafter)
via the Site Maintenance function under the Utilities menu.
3.
Enter the facility name. This is the identifier (up to 15 characters) for a group of lines
that carry calls requiring similar services — typically, these line groupings are already
programmed for your telephone system.
For example, if you have a pool of Central Office lines, you may call the
facility “CO” and associate the lines in that pool under this name. Other
examples are: “Private” (private lines), “WATS” or “IN-WATS” (for 800-
number service lines), “ICLID” (for lines with “Caller ID” service).
If your lines are NOT grouped or pooled, use the facility name “Default” (you may
later change it to the name of your choice during Setup).
4.
Enter the Grade of Service. This is the desired probability (0.0 to 20.0 %; default =
2.0 %) of receiving a busy signal during the facility busy hour. The system uses
actual traffic data to estimate the number of lines required to meet this value.
5.
List the lines in this facility, then enter the count as Number of Lines.
Содержание MERLIN LEGEND Reporter
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