Lucent Lineage
®
2000 ECS Battery Plant H569-408
Issue 2 July 1996
Introduction 1 - 5
Technical
Support
Technical support for Lucent Technologies equipment is
available to customers around the world.
USA, Canada,
Puerto Rico, and
the US Virgin
Islands
On a post-sale basis, during the Product Warranty period, our
Technical Support telephone number 1-800-CAL RTAC (1-800-
225-7822) provides coverage during normal business hours.
Product Specialists are available to answer your technical
questions and assist in troubleshooting problems. For out-of-
hours EMERGENCIES, the 800 number will put you in touch
with a Regional Technical Assistance Center Engineer via our
24 hour a day, 7 day per week Help Desk.
When Technical Support is required in the Post-Warranty
Period, the service may be billable unless you hold an extended
warranty or contractual agreement.
Central and
South America
If you need product technical support, contact your local Field
Support/Regional Technical Assistance Center or contact your
sales representative who will be happy to discuss your specific
needs.
Europe, Middle
East, and Africa
If you need product technical support, contact your local Field
Support/Regional Technical Assistance Center or contact your
sales representative who will be happy to discuss your specific
needs.
Asia Pacific
Region
If you need product technical support, contact your local Field
Support/Regional Technical Assistance Center or contact your
sales representative who will be happy to discuss your specific
needs.
Product Repair
and Return
Repair and return service for Lucent Technologies equipment is
available to customers around the world.
USA, Canada,
Puerto Rico, and
the US Virgin
Islands
For information on returning of products for repair, customers
may call 1-800-255-1402 for assistance.