ILMAS10
ILMAS10
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1. Free guarantee
In the case a malfunction has occurred during the course of normal use while the watch
is still under warranty, the watch will be repaired free of charge in accordance with the
conditions of the warranty included with this manual.
2. Stock period of repair parts
Citizen’s standard period for stocking repair parts for each model is generally seven
years. When and exterior parts such as a watch case, glass, face, hand, button and band is
damaged, a spare parts with a different appearance may sometimes be used.
3. Repair period
You can make use of fee-charging repair within the patts stock period after expiration of
free guarantee. Please take the watch to the store where you bought it and ask whether it
can be repaired because various use conditions may result in much difference in damage.
Moreover, there will be cases that the recovery of the original high accuracy is difficult when
the accuracy of the watch is reduced after a long period of use.
4. When shifting or receiving as a present
In the event that you move or you have received the watch as a gift and are not able to bring
your watch to the store where you purchased it for after service, you should bring it to the
nearest Citizen Consumer Help Desk or your nearest Customer Support Center.
5. Periodic inspection (Charge basis)
You should have your watch inspected (Charge basis) every 2-3 years in order to extend it’s
life and safety. The water resistant capability of the water resistant watch reduces year by
year. Replacement of parts are required to maintain the water resistant capability. Especially
in the case of water resistant diving watches, there may be a danger, so have it inspected
regularly. When replacing parts, request for genuine parts. When necessary replace
packing and springs, as it may sometimes be necessary to inspect other parts or to make
repairs in addition to replacing parts, please ask for more detailed information on repair or
replacement expenses at the store where it was purchased, or Citizen Consumer Help Desk,
your nearest Customer Support Center.
6. Batteries
The battery which was installed in your watch at the factory is a monitor-use battery which
monitors the functions and special features of your watch. You should keep in mind that
the life of your battery could be shorter than the specified period is up. Even in the event
that the battery runs out before the time specified in the guarantee, there will be a fee for
replacing the battery.
7. Inquiries on other matters
If you have any questions on the guarantee, repair and other matters, please ask at the store
where you purchased your watch or Citizen Consumer Help Desk, your nearest Customer
Support Center.
11. WARRANTY AND AFTER-SALES SERVICE
Содержание ILMAS10
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