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If you need help, this form will expedite
the trouble shooting process. Please fill it
in to the best of your knowledge.
9.5
Problem Report Form
Date
Contact Info
Dealer
Installer
System Owner
Person responsible for troube shooting
How to contact
Pump System ID
Solar-direct or battery system?
Solar-direct
battery
Pump or System
Model #
Pump
Model #
Serial #
Controller
Model #
Serial #
If Battery System
Voltage
V
Is it pressurized?
yes
no
Well/Water Source Data
Well depth
Static water level
Drawdown level
Recovery rate of well
Depth of pump setting
Additional vertical lift
from top of well
Total head
Installation Date
Drop pipe, length & size
Pipe from well head
to tank, length & size
Pump cable size & length
Wiring from solar array to
controller, size & length
Page 1/3 of Problem Report Form