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Troubleshooting
Picture
The image from this unit does not appear on the
television.
--> Make sure that the TV is connected to the AUDIO/VIDEO
terminal, S-VIDEO out terminal or COMPONENT VIDEO OUT
terminals on this unit. (Refer to CONNECTING UP section)
--> Make sure that the television’s input setting is correct.
--> Make sure that a disc is well-placed on the disc tray and is
compatible to the local TV system (NTSC or PAL)
--> Check whether the recorder is set to the progressive mode with
an incompatible TV. Reset by pressing [
], [6] , [0] , [9] and [9]
on the remote control and then press [ENTER].
The image from this unit appears with noises.
--> The media are distorted or flawed.
--> If the picture output signal from the recorder passes through
your VCR to get to your TV, or if your unit is connected to a
T V/VIDEO combo system, the copy protection signal applied to
some DVD programs could affect picture quality. If you still
experience this problem even when you connect your recorder
to your TV, try connecting your recorder to your TV’s S-VIDEO
output.
The image from an external input is distorted.
--> The condition may occur when the video signal from the
external device is copy-protected. Try to connect the external
device directly to your TV.
Sound
There is no sound.
--> Check the audio cable connection.
--> Check if the audio cable is damaged.
--> The input source setting on the amplifier is incorrect.
--> There is no sound when the picture is paused, or during
the scanning (even forwards at regular playback speed), or
during slow-motion playback. Press [PLAY] to resume regular
playback.
--> If the audio signal does not come through the DIGITAL OUT
(OPTICAL or COAXIAL) jacks, check the AUDIO OUT settings.
The sound from this unit is not presented properly or is
distorted.
--> Check the audio cable connection.
--> Check if the audio cable is damaged.
--> Make sure the amplifier/receiver or TV is set to the correct input
and the volume is turned on.
--> If the sound is distorted, try cleaning the cable plugs.
Playback
The unit cannot play back a disc recorded using this or
another recorder.
--> If the disc was recorded in video mode, make sure it is finalized.
--> Some players will not play recordable DVD discs when recorded
in video mode and finalized.
--> Discs recorded with copy-once material cannot be played on
non-CPRM compatible players.
The unit starts playing the disc automatically.
--> The DVD-VIDEO disc features an auto playback function.
Timer Recording
Timer recording does not work properly.
--> The timer program setting is incorrect. Correct the setting.
--> Different timer program schedules overlap.
--> The clock setting is wrong. Adjust the setting through Setup -->
System --> Date (or Time).
--> A finalized DVD+R or DVD+R DL disc is inserted. Change disc for
the recording.
The timer program remains even after recording
finishes.
--> The timer program remains if set to daily or weekly mode.
Recording
Cannot record.
--> A disc not supported by this unit is inserted. Check the record-
able disc type list.
An alternative audio track cannot be recorded.
--> Second Audio Program (SAP) is not available for all programs.
--> The recorder does not feature Second Audio Program (SAP)
function.
Recording does not start immediately after you press
the [RECORD] button.
--> Disc preparation process is taking place. Recording will start
shortly.
TV channel
TV channels cannot be changed.
--> Switch the input signal source of the recorder to “TV.”
--> Connect the antenna cables correctly.
No playback on DVD recorder.
--> There are no recordings on the disc. Check the disc first.
--> A disc not supported by this unit is inserted. Check the playable
disc type list.
--> The way you inserted the disc is wrong. Insert the disc with the
label side facing up. If there is no label on the disc, check the
disc retailer.
--> Wrong region code: The region code on the recorder must match
the one on disc.
--> Parental control is ‘On’. You have to unlock it first. (default code
of the recorder: 0000)
--> Check if the cables are secured between the TV set and the
recorder.
Others
The disc tray does not open/close.
--> The VHS deck does not accept or eject tape.
--> Contact your local dealer or local authorized service facility.
The unit stops at “HELLO”, and does not respond to
anyother commands.
--> Turn the unit off and turn it on again. If the unit still does not
respond to any commands, unplug the power cord, reconnect it
and turn the unit on again. Contact local dealer or authorized
service facility, if the unit still does not work.
