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43
Note: Local service provider should provide the user name and
password and connection name, no calling permitted when
surfing the Internet.
APPENDIX I: COMMON TROUBLESHOOTING
Fault Solution
No dial tone after off-hook
Hook on, and then hook off or press
hook
No response in the key system
interface (after several
attempts)
Power off and then on to try once
more
No display in the system
interface after disconnection of
the external power source
Check whether the battery has
electricity, or check whether the
battery is damaged, or power on the
phone again
No display in the system
interface after power-on
Check whether the power source is
well connected, or check whether
the battery has electricity, and then
connect the power source or battery
reliably
Display of Searching or
No
service
The phone currently is not in the
service area qualified by the
network service provider or the
GSM signal is too weak.
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Fault Solution
No response or incorrect
response of the system after
pressing
Call/ Redial key
when making a call
There may be problem with the
network, please make another
attempt; or you must have set an
incorrect IP number, local area
number or NMC number, etc., by
yourself. Please contact the network
service provider.
Unable to send the number
after pressing
Call/Redial key
Check whether you have hooked off
(
Note
:
Be sure to hook off before
sending the number when
making a call
.)
The system stops sending
dialing tone and returns to the
main interface 20 seconds
after hook-off
Hook on, and then hook off to make
a call
Other abnormalities
First refer to the User’s Manual, and
then check whether the parts such
as power source. If there are no
such problems, power off and then
power on the phone again.