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Appendix A: Troubleshooting
Common Problems and Solutions
Broadband Router
Appendix A: Troubleshooting
This appendix provides solutions to problems that may occur during the installation and operation of the Router.
Read the descriptions below to help solve your problems. If you can't find an answer here, check the Linksys
website at
www.linksys.com
.
Common Problems and Solutions
1. I need to set a static IP address on a PC.
The Router, by default, assigns an IP address range of 192.168.1.100 to 192.168.1.149 using the DHCP server
on the Router. To set a static IP address, you can only use the ranges 192.168.1.2 to 192.168.1.99 and
192.168.1.150 to 192.168.1.254. Each PC or network device that uses TCP/IP must have a unique address to
identify itself in a network. If the IP address is not unique to a network, Windows will generate an IP conflict
error message. You can assign a static IP address to a PC by performing the following steps:
For Windows 98 and Millennium:
A. Click
Start
,
Setting
, and
Control Panel
. Double-click
Network
.
B. In
The following network components are installed
box, select the
TCP/IP
-> associated with your
Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no
association to an Ethernet adapter. Highlight it and click the
Properties
button.
C. In the
TCP/IP properties
window, select the
IP address
tab, and select
Specify an IP address
. Enter a
unique IP address that is not used by any other computer on the network connected to the Router. You can
only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to 192.168.1.254.
Make sure that each IP address is unique for each PC or network device.
D. Click the
Gateway
tab, and in the
New Gateway
prompt, enter
192.168.1.1
, which is the default IP
address of the Router. Click the
Add
button to accept the entry.
E. Click the
DNS
tab, and make sure the
DNS Enabled
option is selected. Enter the Host and Domain names
(e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not
provided the DNS IP address, contact your ISP to get that information or go to its website for the
information.
F. Click the
OK
button in the
TCP/IP properties
window, and click
Close
or the
OK
button for the
Network
window.
G. Restart the computer when asked.