D9U003VSX-0101_00
55
Problem
Nurse Action
Effect/Next Steps
Mattress fails to inflate with no patient in
bed.
Check both manual CPR valves are in
closed position.
Lift foot end of mattress and visually
check that the yellow/red/black OptiCare
X air hoses are fitted correctly (see pictu
-
re of hose connections in the Intructions
for Use) and pushed fully down so that
connector clicks into place.
Select MAX Inflate Mode and the mattre
-
ss should start to inflate. When mattress
is inflated (pictures of the three green
mattress parts on a mattress screen are
not flashing), then put patient in bed and
select your required operational mode.
If mattress does not start to re-inflate it
may be necessary to restart the SCU
by disconnecting the Multicare X Power
Supply Cord from the mains, pressing
STOP button and then connecting the
Power Supply Cord to the mains.
If problem continues, call service de
-
partment.
If essential the patient can be put back
on the bed if alternative non-integrated
mattress type is available.
MCM not working (i.e. cannot hear noise
of blower or patient skin is damp/signs of
maceration).
Check MCM has been turned on and set
to required level (LOW or HIGH).
Lift foot end of mattress and visually
check that the two blue OptiCare X air
hoses are fitted correctly (see picture
of hose connections in the Intructions
for Use) and pushed fully down so that
connector clicks into place.
Blower should be heard turning on or
getting faster when MCM setting is inc
-
reased.
If blower can still not be heard patient can
remain on the bed but service department
should be called.
If blower can be heard and the two blue
hoses are connected correctly but patient
is still showing signs of excess skin mois
-
ture, then other clinical interventions are
required.
Electric CPR does not deflate mattress.
Push and Hold CPR button for at least 3
seconds.
Mattress should now deflate correctly.
If this does not happen, use mattress
manual CPR valves (see the Intructions
for Use) and call service department.
Use manual CPR. Pop-up window
appears.
Mattress is not connected to the mains
power or has CPR fault.
Use manual CPR valve on either side of
mattress head end (see the Intructions
for Use).
Comfort controls not showing on the
Mattress Screen in OPTIMIZE Mode.
Open second settings screen and select
OPTIMIZE MODE - COMFORT ADJUS
-
TMENT controls ON (see the Intructions
for Use).
COMFORT ADJUSTMENT controls
should now appear when mattress is in
OPTIMIZE Mode.
Fault codes warning pop-up window with
code below 100 is displayed.
Take note of fault code number and call
service department.
Call service department who will advise
next steps and if it is safe to continue to
use the mattress.
Graphic pop-up window with code equal
and above 100 is displayed.
Check for problem as shown by the win
-
dow (see the Intructions for Use).
If nurse clears problem, continue to use
the mattress.
If nurse cannot clear problem, call service
department who will advise next steps
and if it is safe to continue to use the
mattress.
