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Troubleshooting
Password
Lost password
• Select the
New Password
setting in the
Lock System
menu, then enter the
following master password “
8899
”. The master password clears your previous
password and allows you to enter a new password.
The DVD function does not
work.
DVD will not read the disc
• Check if the disc is correctly inserted.
• Check that the disc is clean.
• Check if there is any obvious damage to the disc.
• Try to play the disc on another DVD to check whether it has content.
DVD does not have the signal
• Check if the TV is in DVD mode.
Lost DVD password
• Select
Password
in the
Preference Page
of
DVD
menu, then enter the
following master DVD password “
136900
”. The master password clears your
previous password and allows you to enter new password.
There is a problem in PC mode.
The signal is out of range
(Invalid format)
• Adjust the resolution, horizontal frequency, or vertical frequency.
Vertical bar or stripe on
background & horizontal
incorrect position
• Use Auto configure or adjust clock, phase, or H/V position.
Screen colour is unstable or
shows a single colour
• Check the signal cable.
• Reinstall the PC video card.
Channels are not recording.
Not all channels record
• You can only record free to air channels.
• You may have you run out of space on your USB storage device. Delete some
files or use another USB storage device.
FAQs (Frequently Asked Questions)
Why have I lost some / all of
my channels?
• It happens sometimes if you have a weak signal. Usually it just means you’ll
need to re-scan your digital box or TV. Don’t worry, it is easy to do. And once
you’ve done it, you should get all the channels available to you. If problems
persist you may need to get your aerial checked. Talk to your retailer or contact
your local aerial installer.
Why do I get ‘blocking’ on
my digital picture?
• In most cases, blocking is caused by a reception problem – either the signal is
too weak or there is some kind of interference. Talk to your retailer or contact
your local aerial installer.
• Blocking can also be caused by a digital signal that is too strong. If you are still
experiencing blocking and the signal is strong, consult your local aerial installer
for advice.
What type of aerial do I
need?
• If you are installing a new aerial, we recommend a wideband rooftop aerial
rather than a loft aerial. Loft aerials generally receive a weaker digital signal
and are more likely to get interference from other electrical devices at home.
We suggest you have an aerial survey done before getting an aerial upgrade.
• Talk to your retailer or contact your local aerial installer.
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