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PawRunner User Manual Lifepro
ERROR
CODE
POSSIBLE REASON
HOW TO RESOLVE
Err (or E00)
Magnetic safety key is missing or
improperly positioned.
Place the safety key in its place
on the treadmill console.
Console is defective.
Contact customer support.
E2
Console is broken.
Contact customer support.
E4
Console is broken.
Contact customer support.
E5
Over-current protection: control
board has short-circuited or the
motor is blocked.
Contact customer support.
E6
Motor is broken or motor cable
failure.
Contact customer support.
E7
The console cables have been
disconnected.
Check to see if the console
cables are correctly connected.
E8
Overload protection: excess
of electricity or the maximum
weight capacity has been
exceeded.
Maximum weight capacity is
200 lbs. If maximum weight
has not been exceeded, contact
customer support.
E9
The machine has worked too
long or the motor temperature is
too high.
Stop the machine and allow it
to cool down for at least 1 hour.
PROBLEM
POSSIBLE REASON
HOW TO RESOLVE
Treadmill is not
working.
No power.
Plug the power cord into a wall
outlet.
Power switched off.
Flip the power switch to the ON
position.
Magnetic safety key is
not in position.
Place the magnetic safety key in
position on the magnetic port on the
front of the treadmill.
Treadmill has entered
sleep mode.
Press any button on the control panel
to exit sleep mode.
Short circuit.
Contact customer support.
Fuse burned out.
Contact customer support.
Console does
not show all
data.
PCB screws are loose.
Contact customer support.
Console is defective.
Contact customer support.
Keypad not
functioning.
Broken or
disconnected buttons.
Contact customer support.
Running belt is
not smooth.
Not enough
lubrication.
Lubricate with the belt with
silicone oil. See
Running belt too tight
or off center.
Adjust the belt. See
Endurance Training Collection
43
Quickly troubleshoot simple issues you might experience with your
PawRunner Treadmill using the table below.
Please contact a customer support representative for additional assistance
at:
(732) 456-6063
or
Please do not attempt
to repair the treadmill on your own.