Problem
Possible cause
Solution
Ice maker
does not
start
Ice maker
stops after
running
Significant
reduction in
ice cubes
production
Bad socket contact
Change socket
The refrigerator is full of ice
cubes
Remove the ice cubes and
start it manually
Adjust the flap to enable
free reset
The flap is not reset
Water source is not turned
on or connected not strong
Recheck water resource
Ice maker is not located
horizontally
Adjust the feet and locate
them horizontally
Over temperature
shutdown protection
Remove the front panel
and clean the condenser
Not cleaned up for more
than two months
Remove the front panel
and clean the condenser
High water temperature
(Possible in summer)
Ambient temperature is too
high
Clean up the surrounding
Small or closed
environmental spaces
Clean surrounding and
allow air to circulate
Sink overflow
Check the water inlet valve
or mechanical float
FAULT SELF-DIAGNOSIS
1. Water pump-You can directly observe whether the water flows down from the ice tray. If
not, the water pump may malfunction.
2. Ice making——After the ice-making last running for 10 minutes, the water in the water
tank will become noticeably cold. You can directly touch the ice tray or running water to
feel the water temperature.
3. Water inlet-During the automatic cleaning process, it can be observed that water
continuously flows into the ice storage bucket from the overflow pipe of the water tank.
During the ice making process, you can reach into the water tank with your hand to feel
the amount of water, which normally accounts for more than half of the water tank.
4. If your ice maker uses tap water to make ice, and finds that the water can’t be stopped.
Please check your house water pressure. You need a pressure relif valve to control the
water pressure.
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