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fan should then shut off on its own. In this case, allow a few minutes after the heat cycles off (with
power on). The fan will shut off faster when the power is turned off.
Why doesn’t the fan speed increase when I change the setting from Low to High?
This is normal
. The heater’s fan’s speed is not affected by the High/Low settings. The fan is
designed to vent the heat at one soft, comfortable, and energy efficient speed. What is affected by
the High setting is the heat output. In essence, in the High mode, the heater produces “more” heat,
rather than “faster” heat.
I want to make sure my warranty is registered. What do I send to make sure it is registered? Where
do I send it?
The heater comes with an automatic 1 year limited manufacturer’s warranty at the time of purchase.
Your receipt is considered your proof of purchase and registration. Keep it in a safe place. As long
as it is legible, a copy may be used for any future warranty claims (if requested). If you have access
to e-mail, and would like peace of mind, e-mail us to:
In the
body of the e-mail, include your full name, address, phone number, model, serial number, and
scanned copy of your legible receipt. You may also register in the “registration” tab at:
www.lifesmartproducts.com
My heater does not perform as well as another brand heater that I purchased. Why Not?
There are many brands of heaters on the market. Each brand is designed with different heat
specifications, designs, trademarks, fan speeds, colors, material types, displays, and electrical
components. They are manufactured this way for you, as the consumer to have choices, selection,
and preferences. As long as the unit functions as specifications indicate, comparison to other brands
will ultimately depend on individual consumer perception.
I purchased my heater so that it could cut my heating costs, but my electric bill has gone up. Why?
The compact SGH heater can definitely save you on heating costs, when compared to the existing
central heating system in your home, and when used as supplemental heat. Your heater is designed
to give your main heat source a supplement “boost,” or allow for you to have extra heat (in the form of
soft infrared waves) in locations where you would otherwise be short. It is meant to cycle on and off
as it provides the central heat the boost it needs. If you intend on using it as a single heat source,
especially in larger homes (which you may), expect the heater to 1) take as much as 24 hours to heat
the area, 2) stay on for longer periods of time (without cycling off) due to heat loss, and 3) increased
use time, and electric costs.
My heater’s display shows my ambient temperature to be in the 20’s, when I know it is warmer than that.
Why?
The heater’s display is defaulted to read the temperature as Fahrenheit. If your heater is definitely
heating, but shows it is in the 20’s, you probably have the setting to read your temperature in Celsius,
rather than Fahrenheit. See Users Guide to change.
My heater has a temperature setting indicating ECO. It is supposed to be efficient, but it seems to not heat as
much. Why?
The ECO mode on your heater is a program that attempts to keep the temperature strictly at a
“warm” 68° F. This also helps with efficiency, as it is programmed to 1) Increase the wattage used to
1500W if the temperature drops below 64.4°F 2) Gradually reduce the wattage used as it approaches
66.2° F and 3) Stop heating when 68° F is achieved. This is considered an Economical function,
