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beyond this manufacturer warranty) that are sold through a retailer or third party, are not directly correlated
with this LIFESMART limited warranty, and may be redirected to said retailer or third party for coverage.
Extent of Warranty
This warranty extends through the manufacturer of the product, and covers functional parts only. Cosmetics
are not covered, unless unequivocally determined it is a manufacturer/workmanship defect. Note that surface
cracks are not considered defects in material or workmanship, as they are normal characteristics of all wood.
Unless LIFESMART was the direct shipper, shipping damage should be addressed with the shipping company,
retailer, or place of purchase, prior to making a claim to LIFESMART, as the manufacturer.
The manufacturer's sole obligation under this warranty shall be limited to furnishing the original purchaser
replacement parts for units deemed
repairable
by the
LIFESMART
warranty department. The purchaser may
also opt to ship the product to LIFESMART to have it repaired. The purchaser will be responsible to prepay
any shipping charges (both ways), export taxes, custom duties and taxes, or any other charges associated with
the transportation of the unit. In addition, the purchaser is responsible for insuring any parts shipped or
returned, if desired. For products the warranty department deems
un-repairable, or discontinued,
LIFESMART
reserves the right to issue a refurbished product, or product similar in size and functionality as
a replacement for the defective unit,
if available.
All exchanged parts and products replaced under this
warranty will become the property of
LIFESMART
.
LIFESMART
reserves the right to change
manufacturers of replacement parts or products for use, in order to cover any existing warranty. Any parts
determined defective may asked to be returned to
LIFESMART
or its representatives to validate a claim.
Non-Warranty replacement parts will be warranted 30 days from the time the purchaser receives them.
The purchaser must present
LIFESMART
with proof of purchase documents (including the date of
purchase) if requested. Any evidence of alteration, erasing, or forgery of proof of purchase documents will be
just cause to
VOID
this limited warranty. Products, in which the serial number has been defaced or removed,
are not eligible for warranty coverage.
Warranty Limitations
This warranty does not apply if the unit has been subject to negligence, fabrication, misuse, abuse, or repairs
(unless authorized verbally, or in writing, by an Authorized LIFESMART Representative) alteration by non
LIFESMART
authorized personnel, inappropriate installations, or any case beyond the control of
LIFESMART.
Examples of warranty invalidation may also include, but are not limited to:
Use of lacquer or paints in (and around) the
heaters
Heater placed on non-approved surfaces
