37
EN
EN
EN
EN
Symptom
Cause
Remedy
The
concentration
of the fine dust
does not change.
Is the product used in a
closed space?
•
In closed spaces, the Air Quality
level may continue to stay the
same without change.
The concentration
of fine dust
continues to
remain high.
Does the air continue to
flow in from the outside
to the location where the
product is installed?
•
In an environment where there
is an inflow of outside air, the
concentration may continue to
remain high.
A strange odor
comes out from
the air outlet as
well as the filter.
Did you purchase the
product recently?
•
This is the odor of activated
charcoal, and is not harmful. This
is similar to the odor you may
experience in a brand new car.
It will go away within a day after
use.
Is the product used in a
place with a lot of smoke
or odors?
•
If the air purifier is operated
after an air freshener, diffuser, or
scented candle has been used,
or interior work or wallpaper
replacement have occurred, the
filter may absorb and emit the
odor. Ventilate the room first before
using the product.
Does the filter have a bad
smell?
•
The filter replacement frequency
may differ depending on the
usage environment. If there is an
odor, replace with a new filter.
Is it in an environment
where food is prepared?
•
If you use the product for a long
period of time where you cook or
broil fish/meat, the filter lifespan
may be significantly decreased.
•
If possible, open a window for
ventilation while cooking, and use
the product to remove the odor left
after the ventilation.
Is it a humid environment?
•
The filter may emit an odor if
used in a humid environment.
Dry the filter in sunlight before
use.
