Printing problems
Confidential and other held documents do not print
Action
Yes
No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note:
If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a
Open the Printing Preferences dialog.
b
From the Print and Hold section, select
Keep duplicate
documents
.
c
Enter a PIN.
d
Resend the print job.
For Macintosh users
a
Save and name each job differently.
b
Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a
Delete some held jobs to free up printer memory.
b
Resend the print job.
Are the documents printed?
The problem is
solved.
Go to step 5.
Troubleshooting
82
Содержание CS720 Series
Страница 41: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 41...
Страница 43: ...8 Insert the black toner cartridge 9 Insert the imaging kit Maintaining the printer 43...
Страница 45: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 45...
Страница 47: ...8 Insert the toner cartridges 9 Insert the new imaging kit Maintaining the printer 47...
Страница 53: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 53...
Страница 110: ...5 ISP extended cable 4 Install the ISP into its housing Upgrading and migrating 110...
Страница 111: ...5 Attach the housing to the controller board access cover Upgrading and migrating 111...
Страница 117: ...5 Open door B 6 Open door C Upgrading and migrating 117...