Diagnostic information
2-1
5022-xxx
2. Diagnostic information
Start
Use the service error code, user status message, user error message, symptom table, service checks, and
diagnostic aids in this chapter to determine the corrective action necessary to repair a malfunctioning printer.
They will lead you to solutions or service checks, including use of various tests.
Symptom tables
If your printer completes the
“Power-on self test (POST) sequence” on page 2-5
without an error, and you
have a symptom, go to
“Symptom tables” on page 2-6
. Locate your symptom, and take the appropriate action.
Service errors (1xx.xx/9xx.xx)
If a service error code appears while you are working on the printer, go to
“Service error codes and paper jam
messages” on page 2-7
, and take the indicated action for that error.
Service error codes are indicated by a three-digit error code followed by a period and additional numbers in the
format XXX.YY. In most cases, five digits are shown.
Paper jam messages (2xx.xx)
User attendance messages that indicate a paper jam these have been included with the service error codes
since repeated instances may indicate an underlying service issue. Go to
“2xx paper jam messages” on
page 2-8
.
User status and attendance messages
•
User status messages provide the user with information on the current status of the printer.
•
User attendance messages are indicated by a two-digit code that provides the user with information that
explains a problem with a print cartridge, option, port, and so on. If a user error message displays, see
“User status and attendance messages” on page 2-19
or
“2xx paper jam messages” on page 2-8
.
Additional information
•
“Operator panel and menus” on page 2-2
•
“Power-on self test (POST) sequence” on page 2-5
•
“Theory of operation” on page 3-30
CAUTION
Remove the power cord from the electrical outlet before you connect or disconnect any cable
or electronic card or assembly for personal safety and to prevent damage to the printer. Use
the handholds on the side of the printer. Make sure your fingers are not under the printer when
you lift or set the printer down.
Содержание C52 series
Страница 13: ...Laser notices xiii 5022 xxx Japanese Laser Notice ...
Страница 14: ...xiv Service Manual 5022 xxx Korean Laser Notice ...
Страница 125: ...Diagnostic aids 3 31 5022 xxx ...
Страница 150: ...3 56 Service Manual 5022 xxx ...
Страница 164: ...4 14 Service Manual 5022 xxx Cover removals ...
Страница 177: ...Repair information 4 27 5022 xxx Installation note Be sure the tab B is fully engaged B ...
Страница 180: ...4 30 Service Manual 5022 xxx 9 Remove the linkage screw C C ...
Страница 184: ...4 34 Service Manual 5022 xxx 10 Remove the linkage screw C C ...
Страница 186: ...4 36 Service Manual 5022 xxx 13 Disconnect the ground cable J 14 Lift and remove the top access cover assembly J ...
Страница 256: ...4 106 Service Manual 5022 xxx ...
Страница 257: ...Locations and connectors 5 1 5022 xxx 5 Locations and connectors Locations Covers ...
Страница 259: ...Locations and connectors 5 3 5022 xxx Right EP drive assembly Bump aligner motor 5 V interlock switch ...
Страница 260: ...5 4 Service Manual 5022 xxx Rear ...
Страница 261: ...Locations and connectors 5 5 5022 xxx Left Toner level sensor Transfer contact assembly High voltage power supply ...
Страница 262: ...5 6 Service Manual 5022 xxx Top Top cover camshaft assembly Top access door 24V interlock switch with cable ...
Страница 263: ...Locations and connectors 5 7 5022 xxx CRU and FRUs ...
Страница 264: ...5 8 Service Manual 5022 xxx Sensors Toner level sensor Toner patch sensor TPS ...
Страница 265: ...Locations and connectors 5 9 5022 xxx Motors ...
Страница 266: ...5 10 Service Manual 5022 xxx Printer cards ...
Страница 267: ...Locations and connectors 5 11 5022 xxx Connectors System card network models C52x ...
Страница 268: ...5 12 Service Manual 5022 xxx System card non network models C52x ...
Страница 274: ...5 18 Service Manual 5022 xxx System card network models C53x ...
Страница 280: ...5 24 Service Manual 5022 xxx ...
Страница 282: ...6 2 Service Manual 5022 xxx ...
Страница 284: ...7 2 Service Manual 5022 xxx Assembly 1 Covers 15 1 2 3 4 9 5 8 10 12 13 14 6 7 11 ...
Страница 286: ...7 4 Service Manual 5022 xxx Assembly 2 Front ...
Страница 288: ...7 6 Service Manual 5022 xxx Assembly 3 Right ...
Страница 290: ...7 8 Service Manual 5022 xxx Assembly 4 Rear ...
Страница 292: ...7 10 Service Manual 5022 xxx Assembly 5 Left 1 2 3 ...
Страница 294: ...7 12 Service Manual 5022 xxx Assembly 6 Top 1 2 ...
Страница 296: ...7 14 Service Manual 5022 xxx Assembly 7 Customer replaceable units CRUs 3 4 1 2 5 6 2 ...
Страница 298: ...7 16 Service Manual 5022 xxx Assembly 8 Contact springs ...
Страница 300: ...7 18 Service Manual 5022 xxx Assembly 9 Cable parts packet ...
Страница 312: ...I 10 Service Manual 5022 xxx ...
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