OPERATION
16
OPERATION
17
Troubleshooting
Problem
The vanes do not open when the shading is first operated.
Solution
Make sure the shading is completely lowered.
Open and close the shading several times to help open the vanes.
If necessary, gently pull down on the bottom rail.
Problem
The shading is hard to raise or lower, or the bottom rail does not
stop at the top limit.
Solution
Check the adjustment position of
both limit stops. The top illustration
shows the correct adjustment. The
limit stop catches the bottom rail,
and the bottom of the limit stop is
slightly above or barely touching
the fabric roll.
In the second illustration, the limit
stop adjustment is too tight. The
fabric may not drop freely and could
even be damaged when the shading
is raised. To correct this, the limit
stop should be adjusted one step
up. Simply pull back on the rear of
the limit stop to adjust its position.
In the bottom illustration, the
adjustment is too loose. The bottom
rail can slip under the limit stop. If
the bottom rail rotates through the
headrail, it must be backed out
before adjusting the limit stop.
IMPORTANT:
Both limit stops must
be adjusted to the same position or
else skewing may occur.
Troubleshooting
Problem
The bottom rail does not raise or lower completely, or its location when
fully lowered has changed over time.
Solution
The batteries may be low in the battery pack or satellite battery pack.
Replace the batteries.
Check that the battery pack or satellite battery pack is securely
connected to the power cable and the cables are not pinched or
caught in the headrail or installation brackets.
Check that there is clearance between the ends of the shading and
the window casement on inside mounts.
Check if the fabric rolls up evenly into the headrail. If not, see “Adjust
the Bottom Rail Weight” on page 18.
Reset the stop positions. See “Resetting the Shading” on page 14.
See the
Remote Control Guide
for operating or programming
troubleshooting solutions.
Problem
Adjacent shadings do not roll up evenly.
Solution
It is considered normal if the roll-up on both shadings is within
5
⁄
16
"
of each other. If one shading rolls up tighter than another, lower and
raise both shadings several times.
Reset the shading. See “Resetting the Shading” on page 14.
Check that the shading fabric is not catching on any brackets or
components.
Check that the fabric winds evenly and does not rub against the
headrail. If uneven, see “Adjust the Bottom Rail Weight” on page 18.
For a more exact roll-up, use the intermediate stop feature to set
a specific height. See the
Remote Control Guide
for operating or
programming troubleshooting solutions.
Battery-Powered Motorized Operating System
Battery-Powered Motorized Operating System
Pull Back
to Adjust
Fabric Roll
Bottom
Rail
Limit Stop
Headrail
Pull Back
to Adjust
Too Tight —
Adjust One Step Up
Too Loose —
Adjust One Step Down
Pull Back
to Adjust
Fabric Roll
Bottom
Rail
Limit Stop
Headrail
Pull Back
to Adjust
Too Tight —
Adjust One Step Up
Too Loose —
Adjust One Step Down
Pull Back
to Adjust
Fabric Roll
Bottom
Rail
Limit Stop
Headrail
Pull Back
to Adjust
Too Tight —
Adjust One Step Up
Too Loose —
Adjust One Step Down
18-0053-026_Sheer_Motorized_Install_Guide_F_wu.indd 16-17
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