OPERATION
14
OPERATION
15
Problem
The shading will not fit into the installation brackets.
Solution
Check that the installation brackets are level and aligned. Adjust
and/or shim to level, if necessary.
Be sure the heads of the mounting screws are flush against the
installation bracket.
Make sure that the shading fabric is not caught between the
installation bracket and the headrail.
Check that the headrail is completely inserted into the installation
brackets. See “Install the Shading” on page 12.
Problem
The shading is not responding to the manual control button.
Solution
Check that the batteries in the battery pack or satellite battery
pack are correctly inserted and are fresh.
Check that the battery pack, satellite battery pack is securely
connected to the power cable and the cables are not pinched
or caught in the headrail or installation brackets.
See the
Remote Control Guide
for operating or programming
troubleshooting solutions.
Problem
The shading is not responding to the remote.
Solution
Check that the batteries in the remote and battery pack are correctly
inserted and are fresh.
Check that the battery and battery pack are securely connected
to the power cable and the cables are not pinched or caught in
the headrail or installation brackets.
See the
Remote Control Guide
for operating or programming
troubleshooting solutions.
Reset Window Covering
Reset Programming
This reset erases all programming stored in the window covering, including GROUP
assignments, preventing any remote from operating the window covering. Its primary
use is during installation to correct GROUP assignments.
NOTE
: This reset does not affect travel limits.
1. Press and hold the manual control button for a total of 12+ seconds. The
window covering will move slightly once after 6 seconds, then again after
12 seconds.
2. Release the manual control button.
3. Refer to “Join a window covering to a GROUP” in your Remote Control Guide
to program the window covering to a group
Reset Limits
1. Press and hold the manual control button for 6+ seconds. The shading moves
slightly up and down once to indicate that it has been reset.
2. Release the manual control button.
3. The shade will now move on its own to set both the top and bottom motor
limits. Once this process is done, the shading will move briefly in both directions.
Battery-Powered Motorized Operating System
Battery-Powered Motorized Operating System
Troubleshooting
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