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Chapter 7. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured
by Lenovo and where to go for additional information about Lenovo and Lenovo products.

Information resources

You can use the information in this topic to access useful resources for your Lenovo product.

Using the documentation

To get the information about your Lenovo system, optional devices, and installed software, if any, go to the
Lenovo Support Web site at http://www.lenovo.com/support.

For more information about your server documentation, see “Server documentation” on page 2.

If you suspect a software problem, refer to the documentation, including readme files and online help, that
comes with the operating system or software program.

ThinkServer Web site

The ThinkServer Web site provides up-to-date information and services to help you buy, use, upgrade, and
maintain your server. You can visit the ThinkServer Web site at:
http://www.lenovo.com/thinkserver

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:
http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

• Drivers and software

• Diagnostic solutions

• Product and service warranty

• Product and parts details

• User guides and manuals

• Knowledge base and frequently asked questions

Help and service

This topic contains information about obtaining help and service.

Before you call

Before you call, do the following to try to solve the problem by yourself:

• Check all cables to ensure that they are connected.

• Check the power switches to ensure that the system and optional devices are turned on.

• Use the troubleshooting information in this manual. See Chapter 6 “Troubleshooting and diagnostics” on

© Copyright Lenovo 2015, 2017

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Содержание ThinkServer TS150

Страница 1: ...ThinkServer TS150 User Guide and Hardware Maintenance Manual Machine Types 70LU 70LV 70LW 70LX 70UA 70UB 70UC and 70UD ...

Страница 2: ...nuals Note Your server might look slightly different from illustrations in this document To show the main parts clearly some of the illustrations do not show all components Fifth Edition April 2017 Copyright Lenovo 2015 2017 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to r...

Страница 3: ...sing the ThinkServer EasyStartup program 31 Features of the ThinkServer EasyStartup program 32 Starting the ThinkServer EasyStartup program 32 Configuring RAID 33 About RAID 33 RAID for your server 34 Configuring onboard SATA software RAID 35 Configuring advanced SATA or SAS hardware RAID 37 Chapter 5 Replacing hardware 39 Purchasing ThinkServer options 39 Getting familiar with important guideline...

Страница 4: ...n 115 Important WEEE information 115 Recycling information for Japan 115 Recycling information for Brazil 116 Battery recycling information for Taiwan 116 Battery recycling information for the European Union 117 Battery recycling information for the United States and Canada 118 Requirement for batteries containing perchlorate 118 Appendix C Restriction of Hazardous Substances RoHS Directive 119 Ch...

Страница 5: ...et julkaisu Lenovon verkkosivustosta ennen tuotteen käyttöä Avant d utiliser ce produit prenez connaissance des Safety Information Informations relatives à la sécurité multilingues sur le site Web Lenovo Πριν χρησιμοποιήσετε το προϊόν φροντίστε να διαβάσετε και να κατανοήσετε τις Safety Information Πληροφορίες ασφαλείας στο δικτυακό τόπο της Lenovo Vor Verwendung des Produkts sollten Sie die mehrs...

Страница 6: ...ti Lenovo Pred uporabo izdelka poskrbite da boste prebrali in razumeli razdelek Safety Information Varnostne informacije ki je na spletnem mestu Lenovo na voljo v več jezikih Antes de usar el producto asegúrese de leer y entender la sección Safety Information Información de seguridad multilingüe del sitio web de Lenovo Innan du använder den här produkten är det viktigt att du har läst och förstått...

Страница 7: ... instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON 1 Turn everythi...

Страница 8: ...ss 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb 32 kg 70 5 lb 55 kg 121 2 lb 100 kg 220 5 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switch on the...

Страница 9: ...s will not support the weight of the device Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statem...

Страница 10: ...ded on the rails Statement 14 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the device might hav...

Страница 11: ...nts Use 1 3 mm2 or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds Provide a readily available approved and rated disconnect device in the field wiring Statement 17 CAUTION This product contains a Class 1M laser Do not view directly with optical instruments Statement 18 CAUTION Do not place a...

Страница 12: ...her you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged Cathode Ray Tube CRT monitor or a bulging capacitor Mechanical hazards such as loose or missing hardware To determine whether t...

Страница 13: ...worn frayed or pinched cables 9 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Grounding requirements Electrical grounding of the server is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Copyright Lenovo 2015 2017 xi ...

Страница 14: ...xii ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 15: ...r country or region is not listed contact your Lenovo reseller or Lenovo marketing representative Most up to date information about the server http www lenovo com thinkserver Latest technical information documentation device drivers and other updates http www lenovo com support Instructions on how to register your server with Lenovo Follow the instructions at http www lenovo com register When you ...

Страница 16: ...information about how to contact Lenovo if you require a printed version of any electronic documents Electronic documents You can find the following electronic documents at https support lenovo com documents LNVO DOCS Safety Information This is a multilingual document that includes all the safety statements for your product Ensure that you read and understand these safety statements before using t...

Страница 17: ...of Independent Disks RAID and how to use the utility programs to configure monitor and maintain your server RAID and related devices Note Refer to this document for hardware RAID information if the server has a required RAID card installed See RAID card For information about onboard software RAID see Configuring onboard SATA software RAID Other documents You might find other documents for the Host...

Страница 18: ...4 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 19: ...nfiguring RAID on page 33 7 Install any additional drivers required for added features Refer to the instructions that come with the hardware option 8 Configure Ethernet settings in the operating system by referring to the operating system help Skip this step if the operating system was installed using the Lenovo ThinkServer Deployment Manager program 9 Check for firmware updates To check and updat...

Страница 20: ...m for the operating system Press the power button on the front panel to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature If your server stops responding and you cannot turn it off press and hold the power button on the front panel for four seconds or more If you still cannot turn off the server disconnect all power cords from ...

Страница 21: ... features help you to ensure the integrity of the data stored on the server the availability of the server when you need it and the ease with which you can diagnose and correct problems Dimension and weight Dimension Width 175 mm 14 76 inches Height 375 mm 6 89 inches Depth 431 mm 16 97 inches Weight Maximum product weight without package 12 5 kg 27 6 lb Maximum product weight with package 14 5 kg...

Страница 22: ...to the user guide of the tape drive The user guide is available for download at http www lenovo com UserManuals For more information about the internal drives or drive bays see Internal drives on page 44 Expansion slots The server has four Peripheral Component Interconnect Express PCIe expansion slots on the system board For detailed information see System board components on page 20 Input Output ...

Страница 23: ...software RAID If a required RAID card is installed your server also supports advanced SATA SAS hardware RAID configurations For detailed information see Configuring RAID on page 33 Software programs For more information about the software programs see Software programs on page 9 Operating environment The following table provides information about the operating environment for your server Table 1 O...

Страница 24: ... enables you to diagnose server problems offline perform some diagnostic tests and collect system information Examples of the system information include basic operating system information hardware information SEL RAID log and so on Depending on the model your server might come with one of the following diagnostic program editions Lenovo ThinkServer Diagnostics Embedded Edition Lenovo ThinkServer D...

Страница 25: ...al number information helps support technicians to identify your server and provide faster service The following illustration is a sample of the machine type model and serial number label on the server MT M XXXX XXX S N XXXXXXX Figure 1 Machine type model and serial number label Chapter 3 Product overview 11 ...

Страница 26: ...atus LED 4 Power status LED 5 Power button 6 USB 3 0 connectors 2 Table 2 LED status LED Status Description Blinking green Storage drives are active and data is being transferred 3 HDD status LED Off Storage drives are not in use Green The system is powered on 4 Power status LED Off The system is powered off Note The HDD status LED is functional only when the storage drives are connected to the SA...

Страница 27: ...ctor 5 USB 3 0 connectors 6 6 Microphone connector 7 Audio line out connector 8 Audio line in connector 9 PCIe slots 10 Padlock loop 11 Ethernet connector 12 Security lock slot 1 Power cord connector Used to connect the power cord 2 Serial connector Used to connect a device that uses a 9 pin serial connector 3 VGA connector DB 15 Used to connect a VGA compatible video device such as a VGA monitor ...

Страница 28: ...s Used to install expansion cards such as a graphics card a RAID adapter or an Ethernet card For more information see System board components on page 20 10 Padlock loop Used to attach a padlock 11 Ethernet connector Used to connect an Ethernet cable for a local area network LAN The Ethernet connector has two status LEDs to help you identify the Ethernet connectivity activity and connection speed E...

Страница 29: ...or other non permanent fixture The cable lock attaches to the security lock slot at the rear of your server and is operated with a key or combination depending on the type selected The cable lock also locks the buttons used to remove the server cover This is the same type of lock used with many notebook computers You can order an integrated cable lock directly from Lenovo by searching for Kensingt...

Страница 30: ...Padlock Your server comes with a padlock loop When a padlock is installed the server cover cannot be removed 5 6 7 8 3 4 Figure 5 Padlock 16 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 31: ...3 CPU 3 4 Memory modules 1 5 Optical drive 1 6 ThinkServer TS150 3 5 HDD to 5 25 Tray Convertor with Slim ODD Kit 2 7 RDX tape drive 1 8 ThinkServer TS150 3 5 HDD to 5 25 Tray Convertor Kit 2 9 Thermal sensor 2 10 Front bezel 2 11 Front USB assembly 2 12 Secure digital SD module 2 13 Front fan assembly 2 14 Hard disk drive or solid state drive 1 15 Coin cell battery 1 16 ThinkServer TS150 FDD to 2...

Страница 32: ...complete listing of FRU information such as FRU part numbers and supported server models go to http www lenovo com serviceparts lookup RAID card You can install an add on RAID card into your server to provide advanced SATA SAS hardware RAID functions Your server supports the Lenovo ThinkServer RAID 520i PCIe Adapter The following illustration shows the connectors on the Lenovo ThinkServer RAID 520...

Страница 33: ...of the storage drives Connector 0 Signal connector on the first storage drive Connector 1 Signal connector on the second storage drive Connector 2 Signal connector on the third storage drive Connector 3 Signal connector on the fourth storage drive If your server has five storage drives installed connect the first four drives using the 1 to 4 mini SAS signal cable Then connect the fifth storage dri...

Страница 34: ...ower connectors 2 9 SATA connector 4 10 SATA connector 5 11 SATA connector 2 12 SATA connector 3 13 Front system fan connector 14 SATA connector 1 15 SATA connector 0 16 Front panel connector 17 Front USB 3 0 18 USB 2 0 connector 2 19 USB 2 0 connector 1 20 Clear CMOS jumper 21 PCIe slot 4 22 PCIe slot 3 23 PCIe slot 2 24 PCIe slot 1 25 Rear system fan connector 26 Intrusion switch connector 27 Co...

Страница 35: ... Used to connect the power cables for the storage drives optical drives or RDX tape drive 9 10 11 12 14 15 SATA connectors Used to connect the SATA signal cables for the storage drives or optical drives Note If your server has one SATA optical drive installed connect the optical drive to SATA connector 5 If your server has two SATA optical drives installed connect the secondary optical drive to SA...

Страница 36: ...2 PCIe slot 3 x16 x4 x1 Half length full height 23 PCIe slot 2 x1 x1 Half length full height 24 PCIe slot 1 x16 x16 x8 x4 x1 Half length full height 25 Rear system fan connector Used to connect the rear system fan 26 Intrusion switch connector Used to connect the intrusion switch 27 Coin cell battery Your server has a special type of memory that maintains the date time and configuration informatio...

Страница 37: ...per cap position Description Pins 1 2 Default position Normal state Pins 2 3 Short circuited position Clear CMOS state Attention To set the jumper remove the server cover and gain access to the system board first Do not open your server or attempt any repair before reading and understanding Read this first safety information and Getting familiar with important guidelines on page 39 Chapter 3 Produ...

Страница 38: ... a BIOS update failure do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Locate the Clear CMOS jumper on the system board Then remove any parts and disconnect any cables that might impede your access to the jumper Note Do not remove the memory modules or CPU 3 Move the Clear CMOS jumper cap from the default position pins 1 2 to the short ci...

Страница 39: ...password information see Using passwords on page 28 Setup Utility program interface Depending on the BIOS version of your server some menu or item information might differ slightly from the information in this topic Notes The default settings already are optimized for you Use the default value for any item you are not familiar with To avoid unexpected problems do not change the values of unfamilia...

Страница 40: ...rs Video Setup View and set the primary video adapter type Audio Setup Enable or disable the onboard audio controller Network Setup Enable or disable the onboard Ethernet controller and other network features Advanced menu You can view or change various server component settings on the Advanced menu in the Setup Utility program The Advanced menu contains various configuration items Some items are ...

Страница 41: ...assis Intrusion Detection feature TCG Feature Setup Configure the TPM function See Configuring the TPM function on page 30 System Event Log View and clear the system event log Secure Boot View and set secure boot parameters Startup menu The Startup menu provides an interface for you to view or change the server startup options including the startup sequence and boot priority for various devices Ch...

Страница 42: ...ility program see Exiting the Setup Utility program on page 30 The Exit menu contains the following items Menu item Description Save Changes and Exit Save changes and exit the Setup Utility program Discard Changes and Exit Discard changes load previous values and then exit the Setup Utility program Load Optimal Defaults Restore the user default values for all the items OS Optimized Defaults Select...

Страница 43: ...evious passwords Setting changing or deleting a password To set change or delete a password using the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 25 2 On the Main menu select Security 3 Depending on the password type select Set Power On Password or Set Administrator Password 4 Follow the instructions on the screen to set c...

Страница 44: ... On the Security menu select TCG Feature Setup and press Enter 3 Select TCG Security Features Then set TPM Support to Active 4 Press F10 to save settings and exit the Setup Utility program The server will restart to enable the TPM function Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main interface If you are on a ...

Страница 45: ...rocess is completed check and reconfigure the BIOS settings for your specific needs based on your note or refer to Using the Setup Utility program on page 25 Recovering from a BIOS update failure If the power to your server is interrupted while the POST and BIOS is being updated your server might not restart properly If this happens use the Clear CMOS jumper to recover BIOS settings For detailed p...

Страница 46: ...ting a startup device on page 29 2 Wait for the program to load Then select the language for the program and keyboard layout when prompted Note The supported languages and keyboard layouts for the ThinkServer EasyStartup program are Dutch English French German Italian Japanese Russian Spanish and Turkish 3 After selecting the language and keyboard layout click OK Then you will see one or more mess...

Страница 47: ...figuring RAID This topic provides information about RAID and how to configure RAID for your server About RAID on page 33 RAID for your server on page 34 Configuring onboard SATA software RAID on page 35 Configuring advanced SATA or SAS hardware RAID on page 37 About RAID RAID an acronym for Redundant Array of Independent Disks is a technology that provides increased storage functions and reliabili...

Страница 48: ...a loss in the event of a second drive failure and is vulnerable until the data that was on the failing drive is rebuilt onto a replacement drive A single drive failure in the set will result in reduced performance of the entire set until the failing drive has been replaced and rebuilt RAID 5 requires a minimum number of three hard disk drives RAID 10 a combination of RAID 0 and RAID 1 RAID 10 cons...

Страница 49: ...tilization is high it is recommended that you install an add on RAID card instead of using the integrated software RAID controller for RAID 5 configuration Configuring onboard SATA software RAID Enabling the onboard SATA RAID functionality on page 35 Creating RAID volumes on page 35 Deleting RAID volumes on page 36 Resetting disks to non RAID on page 36 Marking disks as spare on page 36 Enabling t...

Страница 50: ...he up and down arrow keys to select Reset Disks to Non RAID and press Enter 3 Use the arrow keys and the space key to mark individual physical hard disk drives to be reset and then press Enter to complete the selection 4 When prompted press Y to confirm the reset action 5 After resetting the hard disk drives to non RAID you can Delete a RAID volume See Deleting RAID volumes on page 36 Create a RAI...

Страница 51: ... page 31 and view the user guide from the main interface of the program WebBIOS Configuration Utility program configuring RAID independently of the operating system To use the program follow the instructions on the booting screen MegaRAID Storage Manager program and the StorCLI Configuration Utility program configuring RAID in an operating system environment To install and use the MegaRAID Storage...

Страница 52: ...38 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 53: ...d and understand before using your server Precautions Before using the server ensure that you read and understand the following precautions Before using the product ensure that you read and understand the multilingual safety instructions and the Lenovo Limited Warranty LLW on the Lenovo Web site at https support lenovo com document LNVO SOCS Reading and understanding the safety instructions reduce...

Страница 54: ... to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you The use of a grounding system is recommended For example it is recommended to wear an electrostatic discharge ESD wrist strap if one is available Ensure that you work in an ESD safe area Always carefully handle the parts and other components such as PCI cards memory modules system b...

Страница 55: ...do not remove them while the server is running Operating the server without the air ducts or air baffles might cause the CPU to overheat Ensure that you replace a failing fan as soon as possible Preparing your server and removing the server cover CAUTION Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Getting familia...

Страница 56: ...ties of your server and maintain your server by installing or replacing hardware devices If you are handling a server option refer to the appropriate instructions in this manual along with the instructions that come with the option Notes Use only parts provided by Lenovo Depending on your server model your server might look slightly different from the illustrations in this chapter Front bezel Remo...

Страница 57: ...as shown to remove the front bezel from the chassis Figure 12 Removing the front bezel Installing the front bezel To install the front bezel do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 Chapter 5 Replacing hardware 43 ...

Страница 58: ...r server uses to read and store data You can add drives to your server to increase storage capacity and enable your server to read other types of media Optical drive on page 47 Tape drive on page 50 Storage drive in drive bay 1 on page 53 Storage drive in drive bay 2 on page 56 Storage drive in drive bay 3 on page 58 Storage drive in drive bay 4 on page 61 Slim optical drive and storage drive in d...

Страница 59: ...HDD Installation rules Note For different drive types install 2 5 inch SSDs first then 2 5 inch HDDs and 3 5 inch HDDs To install a 2 5 inch drive into a 3 5 inch drive bay of your server install the drive into a 2 5 inch to 3 5 inch drive adapter first See Installing a 2 5 inch drive into a 2 5 inch to 3 5 inch drive adapter on page 46 Drive quantity Installation order Up to five 2 5 inch SATA HD...

Страница 60: ...g 1 Align the screw holes in the drive with the corresponding ones in the drive adapter Then install four screws to secure the drive to the drive adapter Figure 15 Installing a 2 5 inch drive into a 3 5 inch to 2 5 inch drive adapter 2 Flex the drive bracket and align pins 1 2 3 and 4 on the bracket with the corresponding holes in the drive adapter Do not touch the circuit board on the bottom of t...

Страница 61: ...side the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Removing ...

Страница 62: ...l See Removing the front bezel on page 42 3 If there is a metal shield covers the drive bay remove the metal shield Save the metal shield in case that you later remove the drive and need the metal shield to cover the drive bay 4 If needed remove the drive bay retainer from the server Push the retainer downwards to unlock it and then lift it out of the chassis Figure 18 Removing the retainer 5 Inst...

Страница 63: ...d the optical drive in correct orientation and then slide it into the optical drive bay until it snaps into position Figure 20 Installing the optical drive into the drive bay Chapter 5 Replacing hardware 49 ...

Страница 64: ...onnect the signal cable from the secondary optical drive to the SATA connector 4 on the system board See System board components on page 20 Tape drive Your server supports an RDX tape drive in drive bay 4 For information about drive bays and installation rules see Internal drives on page 44 Removing a tape drive on page 50 Installing a tape drive on page 51 Removing a tape drive To remove a tape d...

Страница 65: ...ve To install a tape drive do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the front bezel See Removing the front bezel on page 42 3 If there is a metal shield covers the drive bay remove the metal shield Save the metal shield in case that you later remove the drive and need the metal shield to cover the drive bay 4 If needed remov...

Страница 66: ...re 24 Installing the retainer 6 Hold the tape drive in correct orientation and then slide it into the drive bay until it snaps into position Figure 25 Installing the tape drive into the drive bay 52 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 67: ...an connect any one of the SATA connectors to the power cable of the tape drive 2 1 3 Storage drive in drive bay 1 Drive bay 1 of your server supports a 2 5 inch 3 5 inch hard disk drive or 2 5 inch solid state drive For information about drive bays and installation rules see Internal drives on page 44 Removing a storage drive from drive bay 1 on page 53 Installing a storage drive into drive bay 1 ...

Страница 68: ...e or solid state drive install the drive into a 2 5 inch to 3 5 inch drive adapter first See Installing a 2 5 inch drive into a 2 5 inch to 3 5 inch drive adapter on page 46 To install a storage drive into drive bay 1 do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Flex the drive bracket and align pins 1 2 3 and 4 on the bracket with the ...

Страница 69: ... cables to the drive Cable From the system board To the drive 1 to 3 power cable 1 or 2 4 pin power connector 4 Power connector on the drive Signal cable 3 SATA connector 0 5 Signal connector on the drive Note The 1 to 3 power cable provides three SATA power connectors 1 2 and 3 You can connect any one of the SATA connectors to the drive 2 1 3 Chapter 5 Replacing hardware 55 ...

Страница 70: ...acket handle to slide the drive out of the drive bay Figure 31 Removing the drive from the drive bay 4 Flex the sides of the drive bracket to remove the drive from the bracket 5 If you are instructed to return the old drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing a storage drive into drive bay 2 Note For a 2 5 inch hard dis...

Страница 71: ... holes in the drive Do not touch the circuit board 5 on the bottom of the drive 1 2 3 4 5 Figure 32 Installing the drive into the drive bracket 3 Slide the drive into the drive bay until it snaps into position Figure 33 Installing the drive into the drive bay Chapter 5 Replacing hardware 57 ...

Страница 72: ...ay 3 of your server supports only a 2 5 inch hard disk drive or solid state drive For information about drive bays and installation rules see Internal drives on page 44 Removing a storage drive from drive bay 3 on page 58 Installing a storage drive into drive bay 3 on page 60 Removing a storage drive from drive bay 3 To remove a storage drive from drive bay 3 do the following 1 Prepare your server...

Страница 73: ...TS150 FDD to 2 5 HDD convertor kit hereinafter called the 2 5 inch convertor kit Figure 36 Removing the drive from the 2 5 inch convertor kit 6 Install a new drive or install a metal shield to cover the drive bay 7 If you are instructed to return the old drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping Chapter 5 Replacing hardware 59 ...

Страница 74: ... Save the metal shield in case that you later remove the drive and need the metal shield to cover the drive bay 4 Install the drive into a 2 5 inch convertor kit Align the four screw holes in the drive with the corresponding screw holes in the convertor kit Then install screws to secure the drive to the convertor kit Figure 37 Installing the drive into a 2 5 inch convertor kit 5 Slide the 2 5 inch...

Страница 75: ...e drive on page 50 Secondary optical drive For instructions on how to remove or install the optical drive see Optical drive on page 47 Storage drive a 2 5 inch 3 5 inch hard disk drive or 2 5 inch solid state drive The storage drive is installed in a Lenovo ThinkServer TS150 3 5 HDD to 5 25 Tray Convertor Kit hereinafter called the 5 25 inch convertor kit Removing a storage drive from drive bay 4 ...

Страница 76: ...ase buttons as shown to open the rear cover of the convertor kit 2 Slide the drive out of the convertor kit 1 2 Figure 41 Removing the drive from the convertor kit 7 Flex two sides of the drive bracket to remove the drive from the bracket 8 If needed install a new drive into the 5 25 inch convertor kit See Installing a storage drive into drive bay 4 on page 63 9 If you are instructed to return the...

Страница 77: ...ive bay remove the metal shield Save the metal shield in case that you later remove the drive and need the metal shield to cover the drive bay 4 Flex the sides of the drive bracket and align pins 1 2 3 and 4 on the bracket with the corresponding holes in the drive Do not touch the circuit board 5 on the bottom of the drive 1 2 3 4 5 Figure 42 Installing the drive into the drive bracket 5 Install t...

Страница 78: ...Figure 44 Removing the retainer 7 Install the retainer on the side of the 5 25 inch convertor kit Figure 45 Installing the retainer 8 Slide the 5 25 inch convertor kit into the drive bay until it snaps into position Figure 46 Installing the convertor kit into the drive bay 64 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 79: ...onnector 2 on the system board See System board components on page 20 Slim optical drive and storage drive in drive bay 5 Drive bay 5 of your server supports one of the following Primary optical drive For instructions on how to remove or install the optical drive see Optical drive on page 47 Slim optical drive and storage drive 2 5 inch 3 5 inch hard disk drive or 2 5 inch solid state drive The sl...

Страница 80: ... signal cables and power cables from the slim optical drive and storage drive 4 Disconnect the HDD fan cable from the system board 5 Press the release tab 1 and slide the HDD and slim ODD convertor kit out of the drive bay Figure 48 Removing the convertor kit from the drive bay 6 Press the release button 1 as shown and slide the slim optical drive out of the HDD and slim ODD convertor kit Figure 4...

Страница 81: ... packaging materials that are supplied to you for shipping Installing a slim optical drive and storage drive into drive bay 5 Note For a 2 5 inch hard disk drive or solid state drive install the drive into a 2 5 inch to 3 5 inch drive adapter first See Installing a 2 5 inch drive into a 2 5 inch to 3 5 inch drive adapter on page 46 To install a slim optical drive and storage drive into drive bay 5...

Страница 82: ...e 52 Installing the storage drive into the drive bracket 5 Install the storage drive into the HDD and slim ODD convertor kit 1 Squeeze the release buttons as shown to open the rear cover of the convertor kit 2 Slide the drive into the kit until it snaps into position Then close the rear cover 1 2 Figure 53 Installing the storage drive into the convertor kit 68 ThinkServer TS150 User Guide and Hard...

Страница 83: ... chassis Figure 54 Removing the retainer 7 Install the retainer on the side of the HDD and slim ODD convertor kit Figure 55 Installing the retainer 8 Slide the HDD and slim ODD convertor kit into the drive bay until it snaps into position Figure 56 Installing the convertor kit into the drive bay Chapter 5 Replacing hardware 69 ...

Страница 84: ...Signal connector on the slim optical drive Notes If your server already has a storage drive installed in drive bay 4 use the 1 to 2 fan power converter cable to connect the HDD fans Connect connector 2 to the system board and connect connectors 1 to the HDD fan cables respectively The 1 to 3 power cable provides three SATA power connectors 1 2 and 3 You can use any two of the SATA connectors to co...

Страница 85: ...ory is 4 GB only one 4 GB memory module installed The maximum system memory is 64 GB one 16 GB memory module installed in each memory slot Guidelines Memory modules from different manufacturers are supported All memory modules to be installed must be the same type with the same voltage If your server comes with 2400 MHz memory modules and a microprocessor that supports a maximum of 2133 MHz memory...

Страница 86: ...ate and remove the memory module Open the retaining clips and gently pull the memory module out of the memory slot xx x xx xx xx x xx xx x x x xx xx xx xx xx xx xx xx x xx xx xx xx xx Figure 59 Removing a memory module 4 If you are instructed to return the old memory module follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing the memory...

Страница 87: ...xxx 1 2 Figure 60 Installing the memory module PCIe card This topic provides instructions on how to install or remove a PCIe card such as a graphic card a RAID card an Ethernet card and any other supported PCIe cards Depending on the specific type the PCIe card might look different from the illustrations in this topic Note The PCIe card is extremely sensitive to ESD Ensure that you read and unders...

Страница 88: ...2 Removing the PCIe card 5 Install a new PCIe card or install a PCIe card slot bracket to cover the place 6 If you are instructed to return the old PCIe card follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing a PCIe card To install a PCIe card do the following 1 Prepare your server See Preparing your server and removing the server cov...

Страница 89: ...stall a PCIe x16 card into PCIe slot 1 4 Install the PCIe card into the PCIe slot and pivot the card latch to the closed position Figure 64 Installing the PCIe card 5 Depending on the type of the PCIe card you might need to connect any required cables Refer to the documentation that comes with the PCIe card for specific information To install a required device driver for the PCIe card go to the Le...

Страница 90: ...ocate the Lenovo ThinkServer RAID 520i PCIe Adapter See Server components on page 17 3 Remove the RAID 520i key from the Lenovo ThinkServer RAID 520i PCIe Adapter Note If necessary remove the RAID card first for easier operation Then reinstall the RAID card See PCIe card on page 73 Figure 65 Removing the RAID 520i key 4 If you are instructed to return the old RAID 520i key follow all packaging ins...

Страница 91: ...alling the RAID 520i key you might need to configure RAID to activate RAID 5 for your server Back up your data before you begin to avoid any data loss due to a RAID configuration change For information about configuring hardware RAID refer to the MegaRAID SAS Software User Guide This guide is available on the Lenovo Support Web site at http www lenovo com support Front USB assembly Removing the fr...

Страница 92: ... any packaging materials that are supplied to you for shipping Installing the front USB assembly To install a new front USB assembly do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the front bezel See Removing the front bezel on page 42 3 Remove the old front USB assembly in your server See Removing the front USB assembly on page 7...

Страница 93: ...See Server components on page 17 Thermal sensor Removing the thermal sensor on page 79 Installing the thermal sensor on page 80 Removing the thermal sensor To remove the thermal sensor do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the front bezel See Removing the front bezel on page 42 3 Locate the thermal sensor See Server compo...

Страница 94: ... you are instructed to return the old thermal sensor follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing the thermal sensor To install a new thermal sensor do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the old thermal sensor in your server See Removing the thermal sen...

Страница 95: ...hermal sensor cable to the thermal sensor connector on the system board See System board components on page 20 SD module Removing the SD module on page 81 Installing the SD module on page 82 Removing the SD module To remove the SD module do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Lay the server on its side for easier operation 3 Loca...

Страница 96: ...stall a new SD module and SD card see Installing the SD module on page 82 9 If you are instructed to return the old SD module follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing the SD module To install an SD module do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Lay the serve...

Страница 97: ...place Figure 73 Installing the SD module bracket 4 Insert an SD card into the SD module until you hear a click Note The SD module supports up to two SD cards You can install a secondary SD card into the SD module on the other side of the SD module Figure 74 Installing an SD card Chapter 5 Replacing hardware 83 ...

Страница 98: ...ing 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the front bezel Removing the front bezel on page 42 3 Locate the front fan assembly See Server components on page 17 4 Disconnect the cable of the front fan assembly 5 The front fan assembly is attached to the chassis by four rubber mounts Break or cut the rubber mounts and gently pull the front f...

Страница 99: ...s of the new front fan assembly with the corresponding holes in the chassis and push the rubber mounts through the holes 5 Carefully pull on the tips of the rubber mounts until the front fan assembly is secured in place Figure 77 Installing the front fan assembly 6 Connect the front fan assembly cable to the front system fan connector on the system board See System board components on page 20 Rear...

Страница 100: ...ont fan assembly on page 85 6 If you are instructed to return the old rear fan assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing the rear fan assembly To install a new rear fan assembly do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the old rear fan assembly...

Страница 101: ...ble to the rear system fan connector on the system board See System board components on page 20 Intrusion switch Removing the intrusion switch on page 87 Installing the intrusion switch on page 88 Removing the intrusion switch To remove the intrusion switch do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Locate the intrusion switch See Se...

Страница 102: ...ur server See Preparing your server and removing the server cover on page 41 2 Remove the old intrusion switch in your server if necessary See Removing the intrusion switch on page 87 3 Align the screw hole in the new intrusion switch with the corresponding hole in the chassis Then install the screw to secure the intrusion switch to the chassis 5 6 7 8 3 4 Figure 81 Installing the intrusion switch...

Страница 103: ...s Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Removing the power su...

Страница 104: ... that are supplied to you for shipping Installing the power supply assembly To install a new power supply assembly do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the old power supply assembly See Removing the power supply assembly on page 89 3 Align the screw holes in the new power supply assembly with those in the server chassis ...

Страница 105: ...if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regula...

Страница 106: ...in cell battery 4 Reinstall the server cover and connect the cables See Completing the parts replacement on page 101 5 Turn on the server and all attached devices Note When the server is turned on for the first time after the battery is replaced an error message might be displayed This is normal after replacing the battery 6 Use the Setup Utility program to set the date time and any passwords See ...

Страница 107: ...moving the server cover To replace the heat sink and fan assembly do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Lay the server on its side for easier operation 3 Locate the heat sink and fan assembly See Server components on page 17 4 Disconnect the heat sink and fan assembly cable from the system board Chapter 5 Replacing hardware 93 ...

Страница 108: ...Carefully remove the four screws to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly Do not touch the thermal grease while handling the heat sink and fan assembly 6 Align the four screws on the new heat sink and fan assembly with the corresponding screw holes in the system board Properly place the heat sink and fan assembly so that...

Страница 109: ...bly 8 Connect the heat sink and fan assembly cable to the CPU fan connector on the system board See System board components on page 20 For service technician only replacing the CPU Attention This procedure must be performed only by trained service personnel of Lenovo Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Ge...

Страница 110: ...4 Remove the heat sink and fan assembly See For service technician only replacing the heat sink and fan assembly on page 92 5 Remove the CPU from the CPU socket 1 Release the small handle as shown 2 Lift the handle upward until the handle and the CPU retainer are in the fully open position 3 Hold the CPU by its sides and carefully lift it straight up and out of the CPU socket Notes Do not touch th...

Страница 111: ...g the heat sink and fan assembly on page 92 9 Reconnect all cables that were disconnected from the system board See System board components on page 20 10 If you are instructed to return the CPU follow all packaging instructions and use any packaging materials that are supplied to you for shipping For service technician only replacing the system board Attention This procedure must be performed only...

Страница 112: ...side for easier operation 3 To access the system board do the following in order a Removing the memory module on page 72 b Removing a PCIe card on page 73 c Removing the coin cell battery on page 91 d For service technician only replacing the heat sink and fan assembly on page 92 Note Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in co...

Страница 113: ...inserted into the corresponding holes in the rear panel Then align the eight screws in the system board with those in the chassis and install the eight screws in the reverse sequence as you remove them 8 Pivot the CPU socket cover as shown to remove it from the new system board Note Do not drop anything onto the CPU socket while it is exposed The socket pins must be kept as clean as possible Figur...

Страница 114: ...14 Connect all cables to the system board See System board components on page 20 If you are instructed to return the old system board follow all packaging instructions and use any packaging materials that are supplied to you for shipping The old system board must be returned with a CPU socket cover to protect the pins during shipping and handling To install the CPU socket cover do the following 1 ...

Страница 115: ...er with the rails on the chassis and slide the cover to the front of the server until it snaps into position Then install two screws to secure the cover to the server 5 6 7 8 3 4 Figure 95 Installing the server cover 5 Reconnect all the external cables Attention To avoid component damage connect the power cords last 6 Update the server configuration Download and install the latest device drivers h...

Страница 116: ...102 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 117: ...diagnostic program to diagnose problems See Lenovo ThinkServer Diagnostics on page 10 7 Refer to Basic troubleshooting tables on page 103 and follow the instructions for the type of problem you are experiencing If the basic troubleshooting information does not help you resolve a problem continue with the next step 8 Try using a previous server configuration to see if a recent change to hardware or...

Страница 118: ...system medium is supported by the Lenovo ThinkServer EasyStartup program version your are using For a list of the supported operating systems refer to the user guide and compatibility notes for the Lenovo ThinkServer EasyStartup program See Using the ThinkServer EasyStartup program on page 31 Optical drive problems Symptom Action The optical drive is not recognized 1 Ensure that The related cables...

Страница 119: ...connect cables 4 Replace the signal cable for the drive 5 Replace the power cable for the drive 6 Replace the drive Multiple storage drives fail 1 Run any diagnostic programs if you have to test the drives 2 Ensure that the cable connections are correct 3 Reinstall the drives and reconnect cables 4 Replace the affected cables 5 Replace the failing drives 6 Trained service technician only Replace t...

Страница 120: ...nected to a USB hub disconnect the device from the hub and connect it directly to the server The device drivers are installed correctly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 25 2 Restart the server 3 Replace the USB device 106 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 121: ...erver Web site provides up to date information and services to help you buy use upgrade and maintain your server You can visit the ThinkServer Web site at http www lenovo com thinkserver Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following D...

Страница 122: ... Identification of software problem sources Configuration of the Unified Extensible Firmware Interface UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the warranty type and duration for your product go to http www lenovo com warr...

Страница 123: ...product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration services upgraded...

Страница 124: ...110 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 125: ...r to meet FCC emission limits Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject ...

Страница 126: ...agnetische Verträglichkeit von Betriebsmitteln EMVG früher Gesetz über die elektromagnetische Verträglichkeit von Geräten Dies ist die Umsetzung der EMV EU Richtlinie 2014 30 EU in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglic...

Страница 127: ...terference EMI Class A statement Taiwan Class A compliance statement Lenovo product service information for Taiwan Japanese electromagnetic compatibility statements Japan VCCI Class A statement Japanese electrical appliance and material safety law statement for detachable AC power cord JEITA harmonics guideline Japanese statement for AC power consumption W Appendix A Regulatory information 113 ...

Страница 128: ...ent of compliance for products less than or equal to 20A per phase JEITA harmonics guideline Japanese statement of compliance for products more than 20A Eurasian compliance mark 114 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 129: ... as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances Lenovo electrical and electronic equipment EEE may contain parts and components which at end of life might qualify as hazardous waste EEE and waste ele...

Страница 130: ...omputer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium battery mus...

Страница 131: ...ccumulators on the environment and human health due to the potential presence of hazardous substances Before placing electrical and electronic equipment EEE in the waste collection stream or in waste collection facilities the end user of equipment containing batteries and or accumulators must remove those batteries and accumulators for separate collection Disposing of lithium batteries and battery...

Страница 132: ...al or batteries outside the United States go to http www lenovo com recycling or contact your local waste disposal facility Requirement for batteries containing perchlorate The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special...

Страница 133: ...ances RoHS Directive This topic provides statements about the Restriction of Hazardous Substances RoHS Directive The latest environmental information is available at http www lenovo com ecodeclaration China RoHS Copyright Lenovo 2015 2017 119 ...

Страница 134: ...e use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf India RoHS RoHS compliant as per E waste Management Rules Ukraine RoHS 120 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 135: ...Taiwan BSMI RoHS declaration Appendix C Restriction of Hazardous Substances RoHS Directive 121 ...

Страница 136: ...122 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 137: ...ogram functionality Particulate contamination Attention Airborne particulates including metal flakes or particles and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases ...

Страница 138: ...leaning Devices for Removal Efficiency by Particle Size Atlanta American Society of Heating Refrigerating and Air Conditioning Engineers Inc 2 The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction 3 ANSI ISA 71 04 1985 Environmental conditions for process measurement and control sys...

Страница 139: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Страница 140: ...aries in the United States other countries or both Internet Explorer Microsoft and Windows are trademarks of the Microsoft group of companies Linux is a registered trademark of Linus Torvalds DisplayPort is a trademark of the Video Electronics Standards Association Other company product or service names may be trademarks or service marks of others 126 ThinkServer TS150 User Guide and Hardware Main...

Страница 141: ...TML Hypertext Markup Language ICE Intelligent Cooling Engine I O Input Output LAN local area network LED light emitting diode LLW Lenovo Limited Warranty Mbps megabits per second NOS network operating system PCIe Peripheral Component Interconnect Express PDF Portable Document Format POST power on self test PXE Preboot Execution Environment RAID Redundant Array of Independent Disks RAS Reliability ...

Страница 142: ... state drive StorCLI Storage Command Line Tool TCG Trusted Computing Group TPM ThinkServer Trusted Platform Module UDIMM unbuffered dual inline memory UEFI Unified Extensible Firmware Interface VGA video graphics array 128 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Страница 143: ...ors 12 front fan assembly replacing 84 front USB assembly front USB assembly removing 77 front USB assembly reinstalling 77 G gaseous contamination 123 German gloss statement 124 getting help 107 getting information 107 getting service 107 guidelines 39 H hardware replacing 39 heat sink and fan assembly replacing 92 help getting 107 I information getting 107 install DIMM 72 memory module 72 optica...

Страница 144: ...up Utility program 28 SD module install or remove 81 security parts 15 server components locations 17 server documentation 2 server package 7 server setup road map 5 service getting 107 setting changing deleting password 29 Setup Utility program exiting 30 interface 25 password 28 starting 25 TPM 30 using 25 software 9 specifications 7 starting Setup Utility program 25 ThinkServer EasyStartup prog...

Страница 145: ...tics keyboard mouse and USB device problems 106 Lenovo ThinkServer EasyStartup program problems 104 memory module problems 105 optical drive problems 104 storage drive problems 105 troubleshooting procedure 103 turning off the server 5 turning on the server 5 TÜV gloss statement 124 U updating or recovering the BIOS 30 using documentation 107 passwords 28 Setup Utility program 25 ThinkServer EasyS...

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