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4. Troubleshooting
(For live support call 1-800-432-3738, Mon-Fri 6:00-4:30 Pacific Time)
Q . I have connected my charging base to my phone but the headset is not working
A . Make sure that the battery has been properly charged . Your headset requires an
initial 4-hour charge before its first use
Q . The headset is working but I cannot hear telephone calls correctly
A . Ensure that you have the correct compatibility setting by adjusting the switch on
the bottom of your charging base . The most common compatibility is 1 . Cisco
telephones should be set to 4 when using the headset jack
Q . When the headset’s ON/OFF button is pressed, the handset lifter lifts the handset
but I cannot hear the call on the headset
A . Ensure that the charging base is connected to the telephone’s handset jack and not
the headset jack
5. Health and Safety Instructions
Please read the following safety and operational instructions before using your Leitner
SmartSet 370 headset . Please keep these instructions for your reference . When using
this product, these basic safety precautions and warnings should be followed to reduce
the risk of fire, electrical shock, injury to persons and damage to property
General
Operating, charging and storage temperatures are 32°F to 104°F (0°C to 40°C)
