Doc No. FM0855 issue 2 Page 5
3.
REGULATORY INFORMATION
This symbol on the product indicates it complies with all relevant EU Directives as required by law e.g.
Radio & Telecommunication Terminal Equipment (RTT&E), Safety of Information Technology
Equipment (LVD), Electro Magnetic Compatibility (EMC) and Restriction of Hazardous Substances RoHS.
See the Specification for each individual product in section 20 onwards for relevant Approvals.
A copy of the complete Declaration of Conformity is available from Tynetec.
This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not
be disposed of with other commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in place
to recycle products using the best available recovery and recycling techniques to minimise impact on
the environment, treat hazardous substances and avoid increasing landfill.
For product disposal please contact your supplier and check the terms and conditions of the purchase
contract and ensure this product is not mixed with other commercial waste for disposal.
This symbol on batteries indicates separate collection. Batteries contain chemicals that can be
hazardous to health and the environment and should not be disposed of in the waste bin.
The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of
batteries.
Return used batteries to your supplier or drop-off at your local municipal waste recycling depot.
NTENTS
4.
MAINTENANCE & CARE
For peace of mind and to ensure your system is maintained to the highest standard Tynetec recommend an
annual Maintenance Contract. This will provide vital assistance in times of need from a nationwide team of
trained Service Engineers who specialise in warden call systems.
A Preventative Maintenance Visit (PMV) is also recommended, this covers the replacement of all batteries,
a full system test, software updates (where applicable) and a Service Certificate.
For more information on Maintenance Contract p
ackages and PMV’s please contact
your local Tynetec
Approved Installer, a list can be found on our website;
www.tynetec.co.uk/installer-locator
MONTHLY MAINTENANCE
The Matrix IP-PBX and Draytek Vigor VP 903 Access Points do not require any regular maintenance, if any
items show signs of damage they should be replaced immediately by a Service Engineer.
Products needing repair can be returned via the website;
www.tynetec.co.uk/returns-policy
ANNUAL MAINTENANCE
The rechargeable battery in the VoWiFi handsets should be replaced typically every 2 years or 500 charging
cycles. See the specification for the i62 handset in section 20 for details of battery type.
In the unlikely event that the VoWiFi system needs to be turned-off or reset, please ensure
all active calls are actioned before proceeding.