Scenario
Cause
Solution
Automatic
operator will not
close
Logic Module set to wrong
mode
Change Logic Module to Mode 7 or 8 depending on if your Electric
Strike is set as Fail Safe or Fail Secure, respectively. Ensure all mode 7
or 8 settings are set as shown in the instructions
Logic Module has a stuck relay
Replace unit.
Wiring issue
Ensure the wiring from the operator is correct and that the activation
wires are properly wired into the “Door Operator” terminals in the
Power Supply Cabinet.
Operator issue
Disconnect the two activation wires from the operator that are
wired into the “Door Operator” terminals in the Power Supply
Cabinet. Then, manually hold the door open about 45 degrees and
momentarily touch the wires together. If the door continues to hold
open after this, there’s an issue with the operator..
Issue with actuator or
electronic LED Board
Verify all wiring and refer to the Actuator and Electronic LED Board
troubleshooting section if not resolved.
Actuators
Scenario
Cause
Solution
Restroom Kit
not responding/
or providing
incorrect action
upon actuator
input
Actuator wiring not properly
installed
Validate each NO & COM wire is secured & in the correct terminal
and the actuator wires are secured in the ‘+’ and ‘-’ PBTN terminals
on the LED board
Incorrect wiring
Push to Lock Actuator wiring validation: NO & COM to "push to lock"
cabinet terminals
Inside Push to Open Actuator wiring validation: actuator wired to
"PBTN" on the LED board, and then the LED control board NO &
COM terminals wired to "inside push to open" cabinet terminals
Outside Push To Open Actuator wiring validation: actuator wired
to "PBTN" on the LED board, and then the LED control board NO &
COM terminals wired to "outside push to open" cabinet terminals.
Take a jumper wire and touch the screw heads of the PBTN (+) and
(-) terminals the actuators wires are hooked up to. If the unit acts
as if the actuator was actually pushed, then either the actuator was
wired incorrect, the actuator wires were not making full contact with
the terminals, or the actuator is faulty.
Remove actuator wires from LED Electronic Board. Press down on
the actuator and check for continuity between the two actuators
wires. If no continuity, the actuator is faulty.
LED electronic board
Scenario
Cause
Solution
LED Electronic
Board not
lighting up LEDs
No power to board
Confirm power terminals are connected to +/- VDC cabinet
terminals and wires are fully seated in the power terminals.
Verify wires from +/-VDC cabinet terminals full connect to the Logic
Module. If they do, refer to Power Supply Cabinet troubleshooting.
DIP Switch Configuration
Verify all DIP switches are not set to OFF position.
Dim LED
Electronic Board Improper Voltage
Confirm Power Supply/Relay Cabinet set to 24V.
Incorrect LED
Colors (ie. LED
showing red
when it should
be green)
DIP Switch Configuration
Mode 7 (Idle Color -DIP1-OFF, DIP2-ON, DIP3-OFF. Active -DIP1-ON,
DIP2-OFF, DIP3-OFF).
Mode 8 (Idle Color -DIP1-ON, DIP2-OFF, DIP3-OFF. Active -DIP1-OFF,
DIP2-ON, DIP3-OFF).
LEDs don’t
change color
(remain on idle
color)
DIP Switch Configuration
Confirm if the active DIP switches are set correctly (Mode 7 - Active
-DIP1-ON, DIP2-OFF, DIP3-OFF, Mode 8- Active -DIP1-OFF, DIP2-ON,
DIP3-OFF).
Dip Switch #2 in the Enable bank of dip switches needs to be set to
"ON". If it's "OFF", an activation signal won't be sent to the Power
Supply Cabinet, and the LEDs won't change color.
Incorrect Wiring
Verify wires are fully seated in the "REM" LED Control Terminals
and that these wires are fully connected to the "LED CONTROL"
terminals in the Power Supply Cabinet. Also ensure wires from the
"LED CONTROL terminals to the Relay Module in the Power Supply
Cabinet are fully connected.
Содержание 8310-2420
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