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Scenario

Cause

Solution

Automatic 

operator will not 

close

Logic Module set to wrong 

mode

Change Logic Module to Mode 7 or 8 depending on if your Electric 

Strike is set as Fail Safe or Fail Secure, respectively. Ensure all mode 7 

or 8 settings are set as shown in the instructions

Logic Module has a stuck relay

Replace unit.

Wiring issue

Ensure the wiring from the operator is correct and that the activation 

wires are properly wired into the “Door Operator” terminals in the 

Power Supply Cabinet.

Operator issue

Disconnect the two activation wires from the operator that are 

wired into the “Door Operator” terminals in the Power Supply 

Cabinet. Then, manually hold the door open about 45 degrees and 

momentarily touch the wires together. If the door continues to hold 

open after this, there’s an issue with the operator..

Issue with actuator or 

electronic LED Board

Verify all wiring and refer to the Actuator and Electronic LED Board 

troubleshooting section if not resolved.

Actuators

Scenario

Cause

Solution

Restroom Kit 

not responding/

or providing 

incorrect action 

upon actuator 

input

Actuator wiring not properly 

installed

Validate each NO & COM wire is secured & in the correct terminal 

and the actuator wires are secured in the ‘+’ and ‘-’ PBTN terminals 

on the LED board

Incorrect wiring

Push to Lock Actuator wiring validation: NO & COM to "push to lock" 

cabinet terminals
Inside Push to Open Actuator wiring validation: actuator wired to 

"PBTN" on the LED board, and then the LED control board NO & 

COM terminals wired to "inside push to open" cabinet terminals
Outside Push To Open Actuator wiring validation: actuator wired 

to "PBTN" on the LED board, and then the LED control board NO & 

COM terminals wired to "outside push to open" cabinet terminals.
Take a jumper wire and touch the screw heads of the PBTN (+) and 

(-) terminals the actuators wires are hooked up to. If the unit acts 

as if the actuator was actually pushed, then either the actuator was 

wired incorrect, the actuator wires were not making full contact with 

the terminals, or the actuator is faulty.
Remove actuator wires from LED Electronic Board. Press down on 

the actuator and check for continuity between the two actuators 

wires. If no continuity, the actuator is faulty.

LED electronic board

Scenario

Cause

Solution

LED Electronic 

Board not 

lighting up LEDs

No power to board

Confirm power terminals are connected to +/- VDC cabinet 

terminals and wires are fully seated in the power terminals.
Verify wires from +/-VDC cabinet terminals full connect to the Logic 

Module. If they do, refer to Power Supply Cabinet troubleshooting.

DIP Switch Configuration

Verify all DIP switches are not set to OFF position.

Dim LED 

Electronic Board Improper Voltage 

Confirm Power Supply/Relay Cabinet  set to 24V.

Incorrect LED 

Colors (ie. LED 

showing red 

when it should 

be green)

DIP Switch Configuration

Mode 7 (Idle Color -DIP1-OFF, DIP2-ON, DIP3-OFF. Active -DIP1-ON, 

DIP2-OFF, DIP3-OFF). 

Mode 8 (Idle Color -DIP1-ON, DIP2-OFF, DIP3-OFF. Active -DIP1-OFF, 

DIP2-ON, DIP3-OFF).

LEDs don’t 

change color 

(remain on idle 

color)

DIP Switch Configuration

Confirm if the active DIP switches are set correctly (Mode 7 - Active 

-DIP1-ON, DIP2-OFF, DIP3-OFF, Mode 8-  Active -DIP1-OFF, DIP2-ON, 

DIP3-OFF).
Dip Switch #2 in the Enable bank of dip switches needs to be set to 

"ON". If it's "OFF", an activation signal won't be sent to the Power 

Supply Cabinet, and the LEDs won't change color.

Incorrect Wiring

Verify wires are fully seated in the "REM" LED Control Terminals 

and that these wires are fully connected to the "LED CONTROL" 

terminals in the Power Supply Cabinet. Also ensure wires from the 

"LED CONTROL terminals to the Relay Module in the Power Supply 

Cabinet are fully connected.

Содержание 8310-2420

Страница 1: ...for Door to Close vinyl decal 1 9 Door locked when red unlocked when green black vinyl sign 1 10 Door occupied when red vacant when green black vinyl sign 1 11 E strike with 3 faceplates and hardware...

Страница 2: ...B2 Power 50 VA DPS Switch Descriptions 8310 2420 Series Power max 3 0 W Electrical configuration SPDT Suggested Wiring 22AWG Gap distance max 0 75 Operation at a glance When the exterior PUSH TO OPEN...

Страница 3: ...onic board in place 1e Place the diffuser insert inside the flush enclosure making sure the mounting screw holes on the diffuser insert and the flush enclosure align For Push to Open switches a Use th...

Страница 4: ...Safe mode when Mode Selector is pointing to FS Fail Lock mode when Mode Selector is pointing to Fail Lock Set Screw Mode Selector Mode Selector Set Screw L Note The products are intended to be instal...

Страница 5: ...r The transformer should only be installed OUTSIDE of the Power Supply Cabinet per all National Electric Code NEC NFPA 70 requirements along with local code requirements and it should be kept in close...

Страница 6: ...ently off Do not wire the primary terminals of the transformer until the secondary terminals are connected first The supplied transformer will have its secondary terminals wired to the terminals red w...

Страница 7: ...ls in cabinet via wire access hole RED GREEN BLUE Connected to 24V DC from the VDC terminals in the cabinet via wire access hole REM LOC RELAY SPEAKER Wired to the Inside Push to Open terminals in the...

Страница 8: ...0 50 seconds The second option d 1 flashing will be how long to wait before activating relay 2 0 15 seconds The third option H 2 flashing will be how long relay 2 will be activated for 0 50 seconds T...

Страница 9: ...2 3 ON DP RED GREEN BLUE REM LOC RELAY SPEAKER See the diagrams below for the dip switch functionalities Enable Dip Switch Bank Idle COL Dip Switch Bank Switch number Description Switch number Descrip...

Страница 10: ...K THIS DOOR WAIT FOR DOOR TO CLOSE Place sign on the door inside the restroom at eye level INSIDE THE RESTROOM POWER SUPPLY 6 12 24 VDC SMP3 24V OPEN CLSD CLSD OPEN SW1 SW2 6V OPEN OPEN 12V SW1 SW2 AC...

Страница 11: ...shown connecting the Push to Open switch to the Push to Open terminals Com Rem PBTN N O Pwr AC DC Com Rem PBTN N O Pwr AC DC IMPORTANT Ensure wiring polarity is consistent from Relay 3 to each remote...

Страница 12: ...osing the door or after pushing Push to Lock Logic Module not in Mode 7 Change Logic Module to Mode 7 and ensure all mode 7 settings are set as shown in the instructions No power to the strike Ensure...

Страница 13: ...he solenoid releases This can be caused by too much stack pressure on the door pressing on the strike Electric Strike itself is set to Fail Secure rather than Fail Safe Follow the electric strike inst...

Страница 14: ...is latching then the door may not fully latch If this occurs the source of the pressure force needs to be removed so that the door can fully close This can be caused by too much stack pressure preven...

Страница 15: ...inals Take a jumper wire and touch the screw heads of the PBTN and terminals the actuators wires are hooked up to If the unit acts as if the actuator was actually pushed then either the actuator was w...

Страница 16: ...ion DPS switch not closing contact Wiring issue Verify wiring is correct to Power Supply Relay Cabinet and DPS wires fully connected Incorrect mounting Mounting gap should be no more than 3 4 between...

Страница 17: ...7 Cabinet base template 9 8 6...

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