
37
FAULT
CAUSE
SOLUTION
RESTART PROCEDURE
or Phase sequence
It stops the whole unit
Wrong phase
sequence at the main
power supply
Switch OFF the main power
switch, disconnect the chiller from
the power supply and exchange
two phases in the main power
supply
Once the phase sequence is
correct the chiller will work
normally automatically
AL337
Offline EBM 1
It stops the compressor
Q3 circuit breaker
tripped
Motor fan faulty
Check if the electrical
connections are correct. Check
supply voltage and power surges
Contact authorized technical
service
Disconnect the chiller by
turning Off the main power
switch (see point 5.1). Open
the electrical box (see point 3)
and reset the Q3 circuit
breaker. Turn the Main power
switch back On
AL022
Chilled water high
temperature
The water tank
temperature has been
more than 5ºC (9ºF)
above the
programmed setpoint
for some minutes
Check the cold water set point is
within the limits indicated on point
4.1, the ethylene glycol
proportion is correct and the
antifreeze protection is set
accordingly.
Stop the application so that it does
not generate heat and let the
chiller without load for some
minutes. If the problem persists
contact authorized technical
service
It
’
s a warning only; the chiller is
still working normally
AL463
High water temperature
Safety Alarm
It stops the whole unit
The water inlet
temperature or water
tank temperature has
exceeded 45ºC
(113ºF)
Wait until the temperature
decreases or change the water in
the circuit and restart the unit
Once all water temperatures
are below 45ºC, disconnect
the chiller by turning Off the
main power switch (see point
5.1). Turn it back On after at
least 30 seconds have passed
AL100 and AL101
Discharge pressure probe
error AND Suction
pressure probe error
It stops the compressor
Major refrigerant
leak, the unit has lost
all of its refrigerant
gas
Faulty pressure
probes
Contact authorized technical
service
Contact authorized technical
service
The chiller can be restarted
after it is repaired
Various temperature /
pressure / flow probe
errors
Depending on the probe,
the unit may keep
running or it may stop
working
A probe is damaged
or not reading
correctly
Check that the electrical
connections are tight. If the
problem persists, contact
authorized technical service
The chiller can be restarted
when the faulty probe is
replaced