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7
TROUBLESHOOTING
7.1
SAVING A LOG FILE IN CASE OF ALARM
The chiller has a built in log function that continually records data from the last 36 hours of operation (older
data is automatically overwritten).
If an alarm t
riggers and it’s not possible to restore the chiller by following the indications on this chapter, then
follow these steps to save a copy of the stored logs shortly after the alarm has triggered. The information
contained in the log file with the operation data of the hours preceding the alarm can greatly help the service
engineers to diagnose the problem and solve it faster.
1.
Go to the Information screens loop (see point 5.2), press Up once and then Enter to access the Log
export screen:
2.
Press Enter and then the Up or Down buttons to select where to save the log file. The file can be stored
in the chiller’s controller Internal Flash Memory or it can be saved to a connected USB drive.
If using a USB drive,
connect it to the microUSB port available on the front of the chiller’s
controller.
Use a microUSB to USB adapter if necessary.
On UC 2 and UC 4 models the controller is accessible on the front of the chiller.
On UC 8 to UC 100 models the controller is inside the electrical box: Turn the chiller Off with the
Main Power Switch, open the lateral panel and the electrical box to reach it. Once the USB drive is
connected, close the lateral panel and turn the Main Power Switch back On.
UC 2 and UC 4