SECTION 5: FAQS AND TROUBLESHOOTING
BASE STATION
Limited RF coverage
Ensure that the antennas are properly connected and tightened on the Base Station.
Confirm the antennas are positioned vertically and be folded completely as 90 degree.
Check around the Base Station‟s line-of-sight and ensure that there are no physical obstructions around. While attaching
the antennas directly to the rear panel of the Base Station, the Base Station should be away from any metal obstructions,
walls, and electronic equipments that can create radio interference. If possible, the antenna should be located as high as
possible and away from obstructions and select location to the center of the coverage. The antenna extension cable
enables an antenna to be mounted away from the Base Station to improve antenna coverage.
TALK light on the Base Station does not come on
Make sure that the power cords are properly plugged to the Base Station and standard wall outlet.
Confirm that the POWER switch on the rear panel of the Base Station is turned on.
BELT PACK
Belt Pack TALK light do not turn on green and “out of coverage” is heard in the headset.
Confirm that the POWER switch is turned on and ensure that the battery is fully charged.
Turn off and on the power of the Belt Pack and Base Station again.
Check out the coverage. You may be too far from the Base Station or the Remote Base Station. The coverage can be
varied with the
layout such as physical obstructions around the Base Station‟s line-of-sight.
Cannot hear one or more channels
Confirm that the POWER switch on the rear panel of the Base Station is turned on.
Make sure that the headset is firmly connected to the Belt Pack or the Base Station.
Check if you are holding the TALK button on the Belt Pack or the Base Station.
Ensure that the appropriate Communication Group is selected.
No audio passing between a Base Station and a Belt Pack
Make sure that you have paired up a Belt Pack with the appropriate Base Station.
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