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Warranty Statement
Lantronix warrants for a period of ONE YEAR from the date of shipment that each
Lantronix MSS Micro Serial Server supplied shall be free from defects in material and
workmanship. During this period, if the customer experiences difficulties with a product
and is unable to resolve the problem by phone with Lantronix Technical Support, a Return
Material Authorization (RMA) will be issued. Following receipt of a RMA number, the
customer is responsible for returning the product to Lantronix, freight prepaid. Lantronix,
upon verification of warranty will, at its option, repair or replace the product in question,
and return it to the customer freight prepaid.
If the product is not under warranty, Lantronix will contact the customer who then has the
option of having the unit repaired on a fee basis or having the unit returned.
No services are handled at the customer's site under this warranty.
Lantronix warrants software for a period of sixty (60) days from the date of shipment that
each software package supplied shall be free from defects and shall operate according to
Lantronix specifications. Any software revisions required hereunder cover supply of
distribution media only and do not cover, or include, any installation. The customer is
responsible for return of media to Lantronix and Lantronix for freight associated with
replacement media being returned to the customer.
Lantronix shall have no obligation to make repairs or to cause replacement required
through normal wear and tear of necessitated in whole or in part by catastrophe, fault or
negligence of the user, improper or unauthorized use of the Product, or use of the Product
in such a manner for which it was not designed, or by causes external to the Product, such
as, but not limited to, power or failure of air conditioning.
There are no understandings, agreements, representations or warranties, express or
implied, including warranties of merchantability or fitness for a particular purpose, other
than those specifically set out above or by any existing contract between the parties. Any
such contract states the entire obligation of Lantronix. The contents of this document shall
not become part of or modify any prior or existing agreement, commitment or relationship
The information, recommendation, description and safety notations in this or other
documents supplied by Lantronix are based on general industry experience and judgment
with respect to such hardware and software. THIS INFORMATION SHOULD NOT BE
CONSIDERED TO BE ALL INCLUSIVE OR COVERING ALL CONTINGENCIES.
NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OR WARRANTIES
ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, ARE MADE
REGARDING THE INFORMATION, RECOMMENDATIONS, DESCRIPTIONS AND
SAFETY NOTATIONS CONTAINED HEREBY AND IN HARDWARE AND SOFTWARE
SPECIFICATION DOCUMENTATION, OR INSTRUCTIONS SUPPLIED BY LANTRONIX.