LANIER/RICOH/SAVIN MP C4503, Руководство по устранению неисправностей

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Page 15 of 36
6. SECURITY
Subject Symptom TSB # Cause Solution Note
Cannot
authenticate When Chinese
characters are
included in the
login user name Firmware
History System/Copy
firmware Install version 1.09 or newer.
Install version 2.21 or newer.
Install version 1.09 or newer.
Scanner
firmware Install version 01.02 or newer.
Install version 02.12 or newer.
Unauthorized
users can
operate When using web
development tools,
unauthorized users
can edit
administrative
privileges. Firmware
History Web Support
firmware Install version 2.01 or newer.
Install version 2.01.01 or newer.
Garbled data Usernames
registered using
simplified Chinese
characters are
garbled Firmware
History Cheetah
System
firmware Install version 1.19 or newer.
Banner for
eDC firmware Install version 1.08 or newer.
Garbled data User
Authentication,
LAN fax, Chinese
OS: The user
names for stored
faxes are garbled Firmware
History Remote Fax
firmware Install version 02.00.00 or newer.
Remote Fax
firmware Install version 03.00.00 or newer.
Login/logout Not done Firmware
History System/Copy
firmware Install version 2.22 or newer.
Login/logout Login fails Firmware
History System/Copy
firmware Install version 2.22 or newer.
Login/logout If CAP v2 or
Streamline NX is
used, card login
is not done Firmware
History Java VM v11
Update Tool Install version 11.14.02 or newer.
Java VM v11
for eDC
firmware
Login/logout For Streamline
NX, the login
screen
immediately after
an application
change is not
displayed.
Firmware
History Java VM v11
Update Tool Install version 11.14.02 or newer.
Java VM v11
for eDC
firmware
Logs The delivery of
the scanner job
log is not
recorded
D148/D149/
D150
Firmware
History Scanner
firmware Install version 02.13 or newer.
Install version 01.01 or newer.
Install version 02.00 or newer.
Logs When scanning
on a device with
Streamline NX,
GlobalScan NX,
or Ricoh Scan
CX, the job log is
not registered
correctly. Firmware
History Java VM v11
for eDC
firmware Install version 11.16.00 or newer.
Java VM v11
Update Tool