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Subject Symptom TSB
# Cause
Solution
Buttons not
working
Stop key does
not respond while
the user is logged
out.
Firmware
History
System/Copy
firmware
Install version 1.29 or newer.
Wrong
illustration
Staple End alert
message for the
SR3130.
Firmware
History
System/Copy
firmware
Install version 1.09 or newer.
Install version 2.21 or newer.
Freezes When
the
machine
recovers from
Energy Saver
mode.
Firmware
History
Engine
firmware
(Single Pass)
Install version 1.24:08 or newer.
Freezes "Copying
(Scanning)" still
displayed after
ADF scanning is
cancelled.
Firmware
History
Engine
(Single Pass
DF) firmware
Install version 1.26:08 or newer.
Freezes "Scanning"
display does not
clear after a
document jam is
cleared
Firmware
History
Engine
(Single Pass
DF) firmware
Install version 1.26:08 or newer.
Freezes When
the
machine is put in
and taken out of
energy saver
mode at the
Smart Operation
Panel
Firmware
History
LegacyUI
firmware
Install version 1.22 or newer.
Touch
screen
Inaccurate Firmware
History
Cheetah
System
firmware
Install version 1.20 or newer.
Incorrect
supply name
If the stapler is
empty when the
SR3150 Booklet
Finisher is
installed.
Firmware
History
System/Copy
firmware
Install version 2.25 or newer.
System/Copy
firmware
Install version 1.13 or newer.
Icon not
responding
After the machine
reboots
automatically
after an SC
Firmware
History
Cheetah
System
firmware
Install version 1.22 or newer.
Language/
Wording
The display
language is
changed but the
name of the ESA
application is
displayed in the
first language.
Firmware
History
SOP System
firmware
Install version 1.21 or newer.
