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Subject Symptom TSB
# Cause
Solution
Jam
JAM24 if the leading
edge of the paper
contacts the paper
exit pawl.
D146-
D147
Firmware
History
Engine firmware Install version 1.25.2:08 or newer.
Engine (Single
Pass DF)
firmware
D176-
D177
Firmware
History
Engine
firmware
Install version 1.11:01 or newer.
Jam Jam
152
D688-
D689 -
005
The paper
catches on the
Mylar in the
paper path
inside the
punch unit.
Remove the two mylars in the
punch unit (see the TSB for details)
D686-
D687 -
002
Jam
When an A4
document is
printed from the
bypass tray with A4
LEF paper while the
printer is in Low
Power Mode
D146-
D147
Firmware
History
Printer
firmware
Install version 2.08 or newer.
D176-
D177
Firmware
History
Printer
firmware
Install version 2.00 or newer.
Jam
Jam code 66
occurs, when using
the SPDF DF3080.
D146-
D147-
D148-
D148-
D150 -
016
Reissue
The original
contacts the
rib on the
guide during
feeding.
The guide was modified. Install the
new guide (P/N D6834310). Cut
away the rib as a temporary
solution. See the TSB for details on
cutting the rib or replacing the
guide.
Jam Jam
190
D688
Firmware
History
Finisher
SR3160/
SR3170
firmware
Install version 02.230:10 or newer.
Jam
Jam 190
D688
Firmware
History
Finisher
SR3160/
SR3170
firmware
Install version 02.270:10 or newer.
Jam
Jam 190
D688
Firmware
History
Finisher
SR3160/
SR3170
firmware
Install version 02.280:10 or newer.
Jam
Jam 155 during a
booklet job
D688
Firmware
History
Finisher
SR3160/
SR3170
firmware
Install version 02.250:10 or newer.
Jam Jam
100
D46-
D176-
D148-
D149-
D150 -
020
The toner
bottle comes
loose because
of machine
vibration
during printing.
The type of spring has been
changed to increase the pressure
(new p/n D1473325). See the TSB
for how to install the new spring.