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LaCie Biggest S2S
User Manual
page
Troubleshooting
10.2. LaCie Biggest S2S connection to LaCie SATA PCI-X/PCI-Express Card
Problem
Solution
Biggest S2S is not recognized by
HBA BIOS.
Verify the OK LED status to confirm power.
Verify the eSATA connection and try an alternate eSATA cable.
Verify recognition of empty Biggest S2S by LaCie PCI-X/PCI-Express BIOS.
Turn off PCI-X/PCI-Express bus power save mode in the host BIOS.
Troubleshoot the HBA
Alternate SATA port.
Connect an alternate device to the HBA.
Remove all other PCI peripherals to rule out interference.
Move the HBA to an alternate PCI-X/PCI-Express slot.
Try the HBA in a PCI slot.
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Operating system does not recog-
nize one or more of the Biggest
S2S volumes.
Verify recognition of empty storage device by HBA BIOS. Before deleting or
altering storage device volumes with the Wizard, delete partitions residing on the
volume. To delete partitions, first return the storage device to the previous configu-
ration. Ensure the HBA driver is current.
Troubleshoot driver
Verify driver active status. For Windows, the Device Manager should show the
SCSI icon next to the HBA.
Resolve resource conflicts (IRQ, DMA, or I/O).
Identify maximum SATA disk drive capacity supported by the operating system
and ensure the volume size meets the limits.
Verify port multiplier support. See Host-multiplier support options for details.
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