Instruction Manual |
7
9.0 Troubleshooting Guide
Problem
Possible Cause
Solution
Centrifuge will not start
No power supply
Check that power is being supplied to
the outlet
Check that the power cord is plugged
into both the wall
outlet and the back of the centrifuge
Check that power cord is not damaged
Blown fuse
Check fuse and replace if necessary
Lid lock will not release
Defective lid lock
Open manually and have unit serviced
No power from PC board
Call for service
Lid lock is jammed
Call for service
Centrifuge is not receiving
power
See “Centrifuge will not start”
Centrifuge cannot be
started, although power
is on
Lid not closed correctly
Close lid correctly
No speed or time has been
selected
Set speed and/or time
bAL: Error Message
Indicates imbalance
Tubes not inserted
symmetrically in rotor holes
Load tubes symmetrically (see Section
3.4
on Loading the rotor)
Sample liquid in tubes not
balanced
Make sure the same volume of liquid is in
each tube
Defective or improperly
adjusted balance sensor
Call service
Lid: (Error message) Lid
not closed
Lid not closed completely
Close lid
Lid lock or sensor defective
Call service
Other Error Messages Er
on Display
–
Press time or speed knob to clear error
Call service
Should you have a question about the operation of the Labnet Prism™ Microcentrifuge or if service is
required, contact Customer Service. Do not send in a unit for service without first calling to obtain a
repair authorization number. Should the unit require return for service, it should be properly packed to
avoid damage. Any damage resulting from improper packaging shall be the responsibility of the user.
