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9-7. Warranty and after-the-sale service
Warranty period
One year after the date of purchase
Warranty
The product you have purchased passed stringent in-line testing and inspection
at KEM, however, if you should find any defects, your unit is under warranty for
free repair or replacement except consumables, provided the unit has been in
normal use and operated to the specification.
(Supply of parts continues for 7 years after the model is discontinued.)
Exceptions
1)
Modified by someone other than authorized service personnel.
2)
Used under the condition or in a range other than specified.
3)
Operated in a way other than instructed in manual or help.
4)
Caused by user’s misuse or careless operation.
5)
Due to user’s inadequate environmental condition
6)
Attributed to fire, earth quake, lightning, God’s act
7)
Maker will not be liable for any damage or loss whether physically or
monetary caused by the use of or in relation to the product.
Repair
Before you call for repair service, let us know the following information:
Type or model of product
Serial No.
Nature of trouble or defect
Your contact information
Peripherals connected to the unit (where applicable)
Enquiry
Contact your local distributor.
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