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5.4. Print Quality Problems

Print quality problems range from uneven tone to completely blank output. The troubleshoot-
ing procedure for each type of problem is given below.

If the checks explained in this section do not solve the problem, call for the assistance of a
service person.

Completely blank printout

Check the developer unit.

Open the printer top cover and check that the developer unit is inserted correctly and check
that the developer ’s connector is connected properly.

Call for the assistance of a service person.

All-black printout

Check the Main Charger Unit

Open the printer side cover and check that the main charger unit is correctly installed.

Call for the assistance of a service person.

5.4. Print Quality Problems

5-3

Содержание FS 1700 - B/W Laser Printer

Страница 1: ...r Français r Italiano FS 1700 3700 User s Manual Kyocera Laser Printers Table of Contents ...

Страница 2: ...this manual any copyrightable subject must contain the same copyright notice as the material from which the copying is done Regarding Tradenames PRESCRIBE is a registered trademark of Kyocera Corporation PRESCRIBE II KPDL and KIR Kyocera Image Refine ment are trademarks of Kyocera Corporation Diablo 630 is a product of Xerox Corporation IBM Proprinter X24E is a product of International Business Ma...

Страница 3: ...Doc is originally installed but BITSTREAM re tains title to and ownership in the software program of FONTWARE TrueDoc The Sublicense is not a sale of the original software program of FONTWARE TrueDoc or any portion or copy of it 2 Copy Restrictions FONTWARE TrueDoc is copyrighted Unauthorized copying of FONTWARE TrueDoc even if modified merged or included with other software is expressly forbidden...

Страница 4: ...etermined by turn ing the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures pReorient or relocate the receiving antenna pIncrease the separation between the equipment and receiver pConnect the equipment into an outlet on a circuit different from that to which the re ceiver is connected pConsult the dealer or an experienced radio...

Страница 5: ...rnal elec tronics through the interface connector s keep any interface connector which is not in use capped using the protective cap supplied Use shielded interface cable Safety information Laser safety This printer is certified as a Class 1 laser product under the U S Department of Health and Hu man Services DHHS Radiation Performance Standard according to Radiation Control for Health and Safety ...

Страница 6: ...st 1 1976 Compliance is mandatory for products marketed in the United States A label indicating compliance with the CDRH regulations must be attached to laser products marketed in the United States Ozone concentration The printers generate ozone gas O3 which may concentrate in the place of installation and cause an unpleasant smell To minimize concentration of ozone gas to less than 0 1 ppm we rec...

Страница 7: ...e this product where per sons will walk on the cord 8 If an extension cord is used with this product make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating 9 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a...

Страница 8: ...h re spect to any liability loss or damage caused or alleged to be caused directly or indirectly by equipment sold or furnished by us including but not limited to any interruption of service loss of business or anticipatory profits or consequential damages resulting from the use or op eration of the equipment or software Prolonged Non Use and Moving the Printer Prolonged Non use If you ever leave ...

Страница 9: ...mer function that conforms with the standards of the ENERGY STAR Program This function makes it possible to reduce the amount of electrical power consumed by the printer For maximum power savings turn off the printer s power supply when not using the printer for extended periods of time For details on the sleep timer function and printer power consumption refer to the instruction manual provided w...

Страница 10: ...echnology has led to the devel opment of an extremely hard and durable drum with extraordinarily long service life Also the drum has several excellent photoconductive properties such as stability and reliability in vary ing temperatures resistance to heat and solvent etc thus providing superb high resolution printing Print Engine Features Superb print quality With 600 dots per inch the printout is...

Страница 11: ...es the capability that allows the user to implement the two dimensional stacked bar code symbology PDF417 or Portable Data File 417 This expanded functionality is achieved by using the PRESCRIBE II language com mands Automatic rotation of fonts and graphics Images and scalable fonts are automatically rotated to match the page orientation A wide variety of internal symbol sets The printer supports ...

Страница 12: ...ted samples used in this manual are of the FS 3700 Installation Manual The Installation Manual guides you through the following topics Installation Printer basic operation CD ROM Kyocera Digital Library The CD ROM supplied contains the printer User s Manual PRESCRIBE II Programming Manual and PDF417 Two Dimensional Bar Code Implementation Manual To gain access to these documents insert the CD ROM ...

Страница 13: ...nce and troubleshooting pSymbol sets PRESCRIBE II Programming Manual on CD ROM pPRESCRIBE II command reference pFonts pBar codes pPrinter permanent parameters pEmulation PDF417 Two Dimensional Bar Code Implementation Manual on CD ROM pPDF417 overview pPRESCRIBE II commands for PDF417 Introduction xii ...

Страница 14: ... 9 5 Add Paper 1 11 6 Open the Paper Stopper on the Face down Output Tray 1 12 7 Install the Face up Output Tray if required 1 12 8 Connect the Printer to the Computer 1 13 9 Attach the Power Cord 1 13 10 Print a Status Page 1 14 11 Test the Interface with the Computer 1 14 12 Set the Emulation Mode 1 14 13 Install the Printer Driver 1 15 1 5 Multi Purpose Tray Feeding 1 17 Selecting the Multi Pur...

Страница 15: ...ob 2 7 Status Printout 2 8 Form Feed 2 11 2 3 Using the Mode Select Menu 2 12 Mode Select Menu 2 12 2 4 Sleep Ecopower Mode 2 14 2 5 KIR Level 2 15 2 6 Ecoprint mode 2 16 2 7 Resource Protection 2 17 2 8 Adjusting the Print Density 2 17 2 9 Setting the Audio Warning Buzzer 2 18 2 10 Operating a Memory Card 2 20 Hints on Writing Fonts to the Memory Card 2 20 Reading Fonts Data from a Memory Card 2 ...

Страница 16: ... 6 Paper Feed Unit 4 8 Chapter 5 Troubleshooting 5 1 5 1 General Guide 5 1 5 2 Power Problems 5 2 5 3 Interface Problems 5 2 5 4 Print Quality Problems 5 3 Completely blank printout 5 3 All black printout 5 3 Dropouts horizontal streaks stray dots 5 4 Black or white vertical streaks 5 4 Faint or blurred printing 5 5 Grey background 5 5 Dirt on the top edge or back of the paper 5 6 Characters out o...

Страница 17: ...2 B 3 Special Paper B 5 Overhead Projection OHP Film B 5 Adhesive Backed Labels B 6 Appendix C Host Computer Interface C 1 C 1 Parallel Interface C 1 Parallel interface communication modes C 1 Interface Signals C 2 C 2 RS 232C RS 422A Interface C 5 RS 232C interface C 5 RS 422A interface C 6 C 3 RS 232C RS 422A Protocol C 10 PRESCRIBE II FRPO D0 command C 11 C 4 RS 232C Cable Connection C 12 Prepa...

Страница 18: ...ion 300 dpi 600 dpi HP LaserJet 4 Plus only 2 MB 2 MB HP LaserJet 4 Plus duplex mode on 2 MB 3 MB HP LaserJet 4 Plus KPDL duplex mode None 2 MB 3 MB HP LaserJet 4 Plus KPDL duplex mode on 3 MB 5 MB HP LaserJet 4 Plus KPDL resource protection duplex mode None 10 MB HP LaserJet 4 Plus KPDL resource protection duplex mode on 14 MB Removing the Main Circuit Board The main circuit board of the printer ...

Страница 19: ...connect the printer from the host computer 2 Remove the three screws from the printer s rear cover 3 Pull the main circuit board all the way out of the printer Before pulling the main board out clean an area on the table etc at the back of the printer s rear panel Foreign objects accidentally sticking to the back of the main board can cause serious damage to the printer Install the SIMM as describ...

Страница 20: ...MB SIMM x 2 or 2 MB SIMM x 1 5 MB 1 MB SIMM and 2 MB SIMM 6 MB 4 MB SIMM x 1 or 2MB SIMM x 2 7 MB 1 MB SIMM and 4 MB SIMM 8 MB 2 MB SIMM and 4 MB SIMM 10 MB 4 MB SIMM x 2 or 8 MB SIMM x 1 11 MB 1 MB SIMM and 8 MB SIMM 12 MB 2 MB SIMM and 8 MB SIMM 14 MB 4 MB SIMM and 8 MB SIMM 18 MB 16 MB SIMM x 1 or 8 MB SIMM x 2 19 MB 1 MB SIMM and 16 MB SIMM 20 MB 2 MB SIMM and 16 MB SIMM 22 MB 4 MB SIMM and 16...

Страница 21: ...the catches at the ends of the socket fit into the holes at the ends of the SIMM board Removing SIMMs To remove a SIMM carefully pull the end catches slightly outwards and tilt the SIMM as shown then pull the SIMM out of the socket Reverse the procedure under Withdrawing the Main Circuit Board from the Printer to put the main circuit board back into the printer Catch Socket Catch SIMM 1 7 Memory E...

Страница 22: ...1 Make sure the power switch is off Plug the power cord into the printer and turn power on 2 When the printer is on line press the STATUS key 3 If the installation has been successful the Total memory Memory Allocation of the status page will show the expanded memory size corresponding to the amount of mem ory added The factory installed memory size is 2 MB 1 7 Memory Expansion Installation 1 27 ...

Страница 23: ...this manual any copyrightable subject must contain the same copyright notice as the material from which the copying is done Regarding Tradenames PRESCRIBE is a registered trademark of Kyocera Corporation PRESCRIBE II KPDL and KIR Kyocera Image Refine ment are trademarks of Kyocera Corporation Diablo 630 is a product of Xerox Corporation IBM Proprinter X24E is a product of International Business Ma...

Страница 24: ...Doc is originally installed but BITSTREAM re tains title to and ownership in the software program of FONTWARE TrueDoc The Sublicense is not a sale of the original software program of FONTWARE TrueDoc or any portion or copy of it 2 Copy Restrictions FONTWARE TrueDoc is copyrighted Unauthorized copying of FONTWARE TrueDoc even if modified merged or included with other software is expressly forbidden...

Страница 25: ...etermined by turn ing the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures pReorient or relocate the receiving antenna pIncrease the separation between the equipment and receiver pConnect the equipment into an outlet on a circuit different from that to which the re ceiver is connected pConsult the dealer or an experienced radio...

Страница 26: ...rnal elec tronics through the interface connector s keep any interface connector which is not in use capped using the protective cap supplied Use shielded interface cable Safety information Laser safety This printer is certified as a Class 1 laser product under the U S Department of Health and Hu man Services DHHS Radiation Performance Standard according to Radiation Control for Health and Safety ...

Страница 27: ...st 1 1976 Compliance is mandatory for products marketed in the United States A label indicating compliance with the CDRH regulations must be attached to laser products marketed in the United States Ozone concentration The printers generate ozone gas O3 which may concentrate in the place of installation and cause an unpleasant smell To minimize concentration of ozone gas to less than 0 1 ppm we rec...

Страница 28: ...e this product where per sons will walk on the cord 8 If an extension cord is used with this product make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating 9 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a...

Страница 29: ...h re spect to any liability loss or damage caused or alleged to be caused directly or indirectly by equipment sold or furnished by us including but not limited to any interruption of service loss of business or anticipatory profits or consequential damages resulting from the use or op eration of the equipment or software Prolonged Non Use and Moving the Printer Prolonged Non use If you ever leave ...

Страница 30: ...mer function that conforms with the standards of the ENERGY STAR Program This function makes it possible to reduce the amount of electrical power consumed by the printer For maximum power savings turn off the printer s power supply when not using the printer for extended periods of time For details on the sleep timer function and printer power consumption refer to the instruction manual provided w...

Страница 31: ...echnology has led to the devel opment of an extremely hard and durable drum with extraordinarily long service life Also the drum has several excellent photoconductive properties such as stability and reliability in vary ing temperatures resistance to heat and solvent etc thus providing superb high resolution printing Print Engine Features Superb print quality With 600 dots per inch the printout is...

Страница 32: ...es the capability that allows the user to implement the two dimensional stacked bar code symbology PDF417 or Portable Data File 417 This expanded functionality is achieved by using the PRESCRIBE II language com mands Automatic rotation of fonts and graphics Images and scalable fonts are automatically rotated to match the page orientation A wide variety of internal symbol sets The printer supports ...

Страница 33: ...ted samples used in this manual are of the FS 3700 Installation Manual The Installation Manual guides you through the following topics Installation Printer basic operation CD ROM Kyocera Digital Library The CD ROM supplied contains the printer User s Manual PRESCRIBE II Programming Manual and PDF417 Two Dimensional Bar Code Implementation Manual To gain access to these documents insert the CD ROM ...

Страница 34: ...nce and troubleshooting pSymbol sets PRESCRIBE II Programming Manual on CD ROM pPRESCRIBE II command reference pFonts pBar codes pPrinter permanent parameters pEmulation PDF417 Two Dimensional Bar Code Implementation Manual on CD ROM pPDF417 overview pPRESCRIBE II commands for PDF417 Introduction xii ...

Страница 35: ... 9 5 Add Paper 1 11 6 Open the Paper Stopper on the Face down Output Tray 1 12 7 Install the Face up Output Tray if required 1 12 8 Connect the Printer to the Computer 1 13 9 Attach the Power Cord 1 13 10 Print a Status Page 1 14 11 Test the Interface with the Computer 1 14 12 Set the Emulation Mode 1 14 13 Install the Printer Driver 1 15 1 5 Multi Purpose Tray Feeding 1 17 Selecting the Multi Pur...

Страница 36: ...ob 2 7 Status Printout 2 8 Form Feed 2 11 2 3 Using the Mode Select Menu 2 12 Mode Select Menu 2 12 2 4 Sleep Ecopower Mode 2 14 2 5 KIR Level 2 15 2 6 Ecoprint mode 2 16 2 7 Resource Protection 2 17 2 8 Adjusting the Print Density 2 17 2 9 Setting the Audio Warning Buzzer 2 18 2 10 Operating a Memory Card 2 20 Hints on Writing Fonts to the Memory Card 2 20 Reading Fonts Data from a Memory Card 2 ...

Страница 37: ... 6 Paper Feed Unit 4 8 Chapter 5 Troubleshooting 5 1 5 1 General Guide 5 1 5 2 Power Problems 5 2 5 3 Interface Problems 5 2 5 4 Print Quality Problems 5 3 Completely blank printout 5 3 All black printout 5 3 Dropouts horizontal streaks stray dots 5 4 Black or white vertical streaks 5 4 Faint or blurred printing 5 5 Grey background 5 5 Dirt on the top edge or back of the paper 5 6 Characters out o...

Страница 38: ...2 B 3 Special Paper B 5 Overhead Projection OHP Film B 5 Adhesive Backed Labels B 6 Appendix C Host Computer Interface C 1 C 1 Parallel Interface C 1 Parallel interface communication modes C 1 Interface Signals C 2 C 2 RS 232C RS 422A Interface C 5 RS 232C interface C 5 RS 422A interface C 6 C 3 RS 232C RS 422A Protocol C 10 PRESCRIBE II FRPO D0 command C 11 C 4 RS 232C Cable Connection C 12 Prepa...

Страница 39: ...s Ready 2 Press the ON LINE key If the printer is on line it changes to off line If the printer is off line it changes back to on line The ON LINE indicator lights when the printer is on line Going off line may or may not halt communication between the printer and computer de pending on details of the current interface While off line the printer continues to accept any data that arrives until the ...

Страница 40: ...o abandon the job When a few pages have been printed out the printer stops ready to begin the next job If you do not stop the computer program first after the printer executes the printing halt it immediately starts printing again as it continues to receive data from the computer Status Printout If you want to check the printer s current status including memory available and option set tings you c...

Страница 41: ...Sample Status Page Option interface information if installed 3a 3 4 5 6 1 2 2 2 Operating Procedures 2 9 ...

Страница 42: ...displayed These parameters may be set independently for each interface i e changes made to the set tings for one interface do not affect the other interface s Commands to change these set tings affect the interface on which the command was received Some of these settings may also be changed from the printer s front panel by first selecting the desired interface and then changing the setting For mo...

Страница 43: ...ing on your software there is sometimes a delay before the printer prints the last page of a job This occurs when the printer is not informed by a code or command that the job is over If you wait a while the printer will eventually time out and print the last page If you do not want to wait you can obtain the page immediately by pressing the FORM FEED key The FORM FEED key can be used when the pri...

Страница 44: ...e selected Auto Normal or High speed Serial setting has five sub items and sets the following RS 232C RS 422A parameters Baud rate Data bits Stop bits Parity Protocol Parallel Auto 9600 8 1 None DTR pos XON Number of copies Sets the number of copies to be printed 001 Emulation Changes the emulation mode on the current interface The u key allows access to sub item Code set HP LJ 4Plus Font Selects ...

Страница 45: ... Auto cassette Selects one of the automatic paper cassette switching modes Only available when the printer is installed with the optional paper feeder PF 20 PF 20mini None Others By pressing the u FORM FEED key and and keys the following settings can be made To set the formfeed time out time and sleep timer time out time to print in hexadecimal dump mode to print a list of resident fonts to reset ...

Страница 46: ...ives no data for the period adjusted as above it times out and enters into sleeping mode indicating Sleeping on the message display When you send data for printing to the printer again or press a key on the control panel the printer starts warming up indicating Please wait and becomes ready and on line Opening and closing the printer s top cover or drawing out and closing the current paper cas set...

Страница 47: ...t types of KIR level can be selected You can print a KIR test pattern to see how the current KIR setting works To print a test pat tern follow Mode Select Menu on the last page of this manual Q The KIR setting is Medium The KIR setting is None To ensure the optimum KIR setting the print density must be set to 03 us ing the printer s MODE SELECT Test Pattern Page KIR Checking Lines 2 5 KIR Level 2 ...

Страница 48: ...t tern again If you still get white vertical stripes adjust the print density control to a darker setting See the last page in this manual 2 6 Ecoprint mode The Ecoprint enables you to reduce the amount of toner consumed on the page so as to save your printing costs You can set to Ecoprint mode on as follows The factory setting is off The Ecoprint mode setting is On when the printing image becomes...

Страница 49: ...to another or vice versa Resource prot Perm Temp In this mode the printer stores both permanent and temporary resources when the emulation mode is changed from HP LaserJet 4 Plus to another or vice versa Resource protection requires extra memory to store the downloaded fonts and macros The total size of the printer memory recommended for using the re source protection option is affected by several...

Страница 50: ... Frequency Remarks Short beeps approx 0 8 s Long beeps approx 0 4 s High Replace Toner Clean printr short beeps Replace waste toner bottle short beeps Clean printer Press CONT short beeps Paper jam short beeps Face down tray paper full short beeps Option stacker paper full short beeps Remove Opt Stacker paper short beeps Paper path error short beeps Memory overflow Press CONT short beeps Print ove...

Страница 51: ...anuals accompanying the various optional equipment u If you wish to cancel the data being processed while the audio alarm is sounding press the CANCEL key twice Firstly the audio alarm will be turned OFF and then the data processing will be canceled u After the audio alarm has been set to ON even if the PRESCRIBE II FRPO INIT command is executed the printer will not return to the initial OFF alarm...

Страница 52: ...rom the memory card into the printer s memory when the card is read This may require extra memory to be installed in the printer as they usually occupy a great amount of the printer s memory More over use of the fonts is restricted on only the interface that was active during the fonts were read from the memory card To properly write font data into the memory card refer to the memory card writer m...

Страница 53: ...ark will appear as follows Write data 2 Press the ENTER key The message display changes to show Processing then to Waiting If you want to abandon writing press the CANCEL key 3 In this state send the file from the computer to the printer as in the example below Example To send the file data TEST TXT on drive C enter the following at the DOS prompt C COPY TEST TXT PRN The file is written onto the m...

Страница 54: ... display returns to Ready 5 Repeat above steps until you have transferred all data files that you want to write to the memory card Each time you finish writing data a memory card write information page is printed from the printer showing the information explained in step 4 above but per taining only to the data just written To see all data contained in the memory card at once print a list of data ...

Страница 55: ...ple that the memory card is not write protected and its internal battery is not exhausted When the formatting operation is successfully completed the printer automatically prints out a formatting information page as shown below Card size The total size of the memory card memory in bytes Data size The size the printer uses for its system in bytes Remaining size The size remaining in the memory card...

Страница 56: ... written data in bytes Type The type of the written data i e whether it is host data Data or font data Font Card size The total capacity of the memory card in bytes Data size The total size of the data stored in the memory card in bytes Remaining size The size of the capacity remaining in the memory card for storing further data including the amount of memory that the printer uses for its system a...

Страница 57: ...aracteristics identify a font These include the font type bit map or scalable symbol set spacing pitch height style stroke weight and typeface family The printer provides two types of resident fonts bitmap fonts and scalable outline fonts Also fonts may be downloaded to the printer s memory from a memory card or disk These fonts are referred to as downloadable or soft fonts The printer accepts as ...

Страница 58: ...is a 10 point font and Dutch801BM8 Roman is an 8 point font Scalable fonts Scalable fonts provide the outline of the characters Figure 3 2 This outline is scaled according to the scaling informa tion from the computer and filled in for printing Depending on the capabilities of the software you use the scalable fonts can be scaled from 0 25 point to 999 75 points in quarter point increments Figure ...

Страница 59: ...esident bitmap fonts include the letters BM in the typeface name Scalable Fonts The printer has 45 resident scalable fonts These fonts include the letters SWC or SWM in the typeface name and are equivalent to HP LaserJet 4 Plus fonts Option Fonts You can install any of the KPDL option fonts KPDL fonts The PostScript Type 1 compatible KPDL fonts are available when the printer is installed with the ...

Страница 60: ...Resident Bitmap Fonts 1 3 2 List of Fonts 3 4 ...

Страница 61: ...Resident Bitmap Fonts 2 3 2 List of Fonts 3 5 ...

Страница 62: ...Resident Bitmap Fonts 3 3 2 List of Fonts 3 6 ...

Страница 63: ...Resident Scalable Fonts 1 3 2 List of Fonts 3 7 ...

Страница 64: ...Resident Scalable Fonts 2 3 2 List of Fonts 3 8 ...

Страница 65: ...Resident Scalable Fonts 3 3 2 List of Fonts 3 9 ...

Страница 66: ...KPDL Fonts 3 2 List of Fonts 3 10 ...

Страница 67: ...same regarding the letters of the alphabet digits and basic punctuation marks but they differ considerably in their spe cial symbols which lie in the upper half of the character code table consisting of character codes 128 through 254 hex 80 through FE The symbol set selection can also be made from the printer s control panel See Mode Select Menu on the last page in this manual Table 3 1 Bitmap Fo...

Страница 68: ...th 174 5N ISO Latin 5 180 5T Windows Latin 5 202 6J MS publishing 205 6M Ventura math 234 7J Desktop 269 8M Math 8 277 8U HP Roman 8 293 9E Windows Latin 2 308 9T PC Turkish 309 9U Windows 3 0 330 10J PS text 341 10U IBM PC 8 373 11U IBM PC 8 D N 394 12J Macintosh 405 12U IBM PC 850 426 13J Ventura international 458 14J Ventura US 501 15U Pi font 565 17U PC852 629 19U Windows Latin 1 These symbol ...

Страница 69: ...WC Swiss742SWC ItalicCondensed Courier SWC LetterGothic SWC Swiss742SWC Roman Dutch801SWC Bold OriginalGalamondSWC Bold Swiss742SWC RomanCondensed Dutch801SWC BoldItalic OriginalGalamondSWC BoldItalic ZapfHumanist601SWC Bold Dutch801SWC Italic OriginalGalamondSWC Italic ZapfHumanist601SWC BoldItalic Dutch801SWC Roman OriginalGalamondSWC Roman ZapfHumanist601SWC Demi Flareserif821 ExtraBoldSWC Ribb...

Страница 70: ... the density of print in your documents If you print documents with an actual toner coverage of approximately 5 with the Ecoprint mode turned off the toner container will need replacing approximately once every 10 000 pages 20 000 pages with the TK 20H Turning the Ecoprint mode ON conserves toner Refer to Chapter 2 for details In the case of a new printer in which a toner kit has been installed fo...

Страница 71: ...ver all the way 2 Press the toner container release lever Green to release the old toner container from the printer Remove the old toner container as gently as possible Keep the toner container as level as possible while removing 3 Put the old toner container in the plastic bag supplied with the toner kit Dispose of the toner container The old toner container may be in cinerated without the risk o...

Страница 72: ...of the toner container unit PUSH HERE until it locks in Make sure that the toner container is properly locked in the printer 9 Close the top cover by pressing the ar rowed part in this diagram It is necessary to clean the inside of the printer after replacing the toner container If the toner container is replaced when the message Replace Toner Clean printer is displayed the message Clean printer p...

Страница 73: ...te toner bottle as gently as possible so as not to scat ter the waste toner inside Do not let the opening of the waste toner bot tle face downward 3 Cap the waste toner bottle after remov ing from the printer 4 To avoid toner spilling place the capped waste toner bottle in the plastic bag sup plied before forwarding to proper dis posal Side Cover Old Waste Toner Bottle Old Waste Toner Bottle Cap O...

Страница 74: ...s shown right Do not cap the new waste toner bot tle Insert the new waste toner bottle with the bottle tilted slightly towards you as shown in the figure 6 After ensuring that the bottle is correctly installed close the side cover New Waste Toner Bottle 4 1 Toner Kit Replacement 4 5 ...

Страница 75: ...lean printer was displayed the message Clean printer press CONT will be displayed after replacement After cleaning the inside of the printer following the procedure shown below press the CONT key the message will disappear and the printer will be ready for printing Main Charger Unit The main charger unit grid should be cleaned when the toner container is changed Cleaning the Charger Wire 1 Open th...

Страница 76: ...wly pulling out and then pushing back in the main charger unit at least 5 times It is easier to pull out the main charger for the first time if it is raised slightly as shown in the figure The grid part underneath the main charger is cleaned by this procedure 4 When the grid is clean remove the grid cleaner from the printer and dispose of it The grid cleaner is not re usable 5 After cleaning the c...

Страница 77: ...e paper feed unit all the way out until it stops 2 Wipe the paper dust on the registration roller and the paper ramp using the wiper cloth included in the toner kit Do not touch the transfer roller the black roller when wiping the paper ramp Wiper Cloth Transfer Roller Black See Note below Registration Roller Paper Ramp Paper Feed Unit Paper Feed Unit Release Lever 4 2 Cleaning 4 8 ...

Страница 78: ...ng is abnormal With the printer on line and ready press the STATUS key to print a status page You can print a KIR test pattern page for more precise printing criteria To print a KIR test pattern page refer to Chapter 2 pIf the result is normal you may have an interface problem See section 5 3 pIf the result is not normal you have a print quality problem See section 5 4 If a maintenance message is ...

Страница 79: ...of a service person If the above checks do not solve the problem call for the assistance of a service person 5 3 Interface Problems If the printer prints a status page correctly but does not print data from the computer correctly or at all there may be an interface problem Check the interface network cable Make sure the cable is plugged in securely at both ends Check your file and software Try pri...

Страница 80: ... service person Completely blank printout Check the developer unit Open the printer top cover and check that the developer unit is inserted correctly and check that the developer s connector is connected properly Call for the assistance of a service person All black printout Check the Main Charger Unit Open the printer side cover and check that the main charger unit is correctly installed Call for...

Страница 81: ...f 94 mm 3 7 inches the problem may be a damaged drum unit or fuser roller Call for the assistance of a service person Black or white vertical streaks Check the control panel If the Toner low TK 20 Clean printer message is displayed and the in dicator is flashing install a new toner kit See Section 4 1 Clean the charger wire Open the printer side cover Pull the green main charger wire cleaning knob...

Страница 82: ...rol panel If the Toner low TK 20 Clean printer message is displayed and the indi cator is flashing install a new toner kit See Section 4 1 Clean the main charger wire Open the printer s side cover Pull the green main charger wire cleaning knob slowly in and out a few times See Section 4 2 Check the main charger unit installation Open the printer s side cover Remove the main charger unit half way o...

Страница 83: ...er roller is dirty with toner try printing several pages or call for the assistance of a service person Characters out of position Check the file or program See if the problem is caused by incorrect PRESCRIBE II commands If the problem occurs with only one file or program the most likely cause is a command error Call for the assistance of a service person If the above checks do not solve the probl...

Страница 84: ...per jam There is a possibility that paper may be jammed at the point indicated by flashing open and remove any jammed paper See Section 5 6 Slow Flashing The paper has run out in the paper cassette or multi purpose tray Please insert paper See Section 1 4 Lit This indicates either the current paper feeder or the paper output point ATTENTION Flashing The printer has insufficient memory available or...

Страница 85: ...aper jam or paper mis feeding in the cassette See Section 5 6 Warning Low memory The printer s internal memory is running low due to the number of fonts and macros downloaded Print a status page to see how much user memory is left and try deleting unnecessary fonts and macros See the PRESCRIBE II DELF and DELM commands explanation in the programming manual CD ROM Toner low TK 20 Clean printer Repl...

Страница 86: ...D err Insert again The memory card is accidentally removed from the printer s memory card slot during reading If you continue reading the memory card insert the same memory card into the slot again The printer again reads it from the beginning of the data Note We recommend that you follow the reading procedure from the beginning to ensure correct reading of the memory card Insert the same MEMORY C...

Страница 87: ...gic error with flash memory card Try replacing the memory card 15 Non PCMCIA flash card Replace the card with a PCMCIA flash card This message appears when the printer attempts manipulating data on a flash card 17 Unable to write to the flash memory card due to insufficient printer memory Either delete unnecessary macros or fonts stored in the printer or extend the printer s available memory 18 Wr...

Страница 88: ...igure 5 3 Close the paper feed unit and install the paper cassette in the printer Check the registration roller If the paper is caught by the registration rollers draw out the paper feed unit half way and remove the jammed paper See Figure 5 4 Return the paper feed unit to the printer D Check the multi purpose tray If the paper is stacked in the multi purpose tray remove the paper by pulling it ou...

Страница 89: ...t to tear it Torn pieces of paper are difficult to remove and may be easily overlooked deterring the jam recov ery Rear Cover Figure 5 2 Rear Cover Figure 5 3 Paper Cassette Figure 5 4 Paper Feed Unit Paper Feed Unit 5 6 Correcting a Paper Jam 5 12 ...

Страница 90: ...arity None Number of copies 001 Protocol DTR pos XON MP tray mode Cassette MP tray size A4 or Letter Page protect Auto 9 Thick Paper type Normal Print density 03 Number of pages printed 012345 3 Bulk feeder size A4 or Letter Off Buzzer On Service Developer Drum 10 Code set ISO 6 ASCII 1 These items will not show unless the printer is in stalled with the applica ble option unit kit This diagram giv...

Страница 91: ...KPDL option to work properly 3 The printer can be set to print error data during KPDL emula tion If this is set to On error data will be printed if trouble oc curs during printing This is set to Off before leaving the factory 4 The Size menu is not available for the Courier and Letter Gothic fonts Use the Pitch menu to scale these fixed fonts 5 Any value from 0 to 495 seconds in 5 second increment...

Страница 92: ... 66 MB Memory card slot One PC CARD PCMCIA 2 1 JEIDA 4 2 type I memory card Self test Performed at power up Scanning system Laser diode polygon mirror Maximum duty cycle 25 000 pages month 50 000 pages month Drum Amorphous silicon drum Developer Mono component dry developer Main charger Positive scorotron charger Transferring Negative charger roller Separation Curvature separation Drum cleaning Bl...

Страница 93: ... U S A Canada 220 240 V 50Hz max 4 A European countries Max allowable voltage fluctuation 10 Max allowable frequency fluctuation 2 Power consumption Max 667 W During sleeping 19 W Max 898 W During sleeping 20 W Noise Max 50 dB A when printing excl peak values Max 39 dB A when idling excl peak values Immeasurably low when sleeping Measured 1 m from the outside of the printer main unit only Max 53 d...

Страница 94: ...of machines Paper intended for xerographic copiers can also be used with the printer There are three general grades of paper economy standard and premium The most signifi cant difference between grades is the ease with which they pass through the printer This is af fected by the smoothness size and moisture content of the paper and the way in which the paper is cut The higher the grade of paper yo...

Страница 95: ...abling the printer to turn out clean crisp printed copy consistently Remember that all paper is not the same Some of the factors to consider when selecting pa per for the printer are as follows Condition of the Paper Avoid using paper that is bent at the edges curled dirty torn embossed or contaminated with lint clay or paper shreds Use of paper in these conditions can lead to illegible printing m...

Страница 96: ...feed ing and fogging problems Fogging is a gray background effect Basis Weight Basis weight is the weight of a standard quantity of paper In the traditional system the stand ard quantity is a ream consisting of 500 sheets measuring 17 x 22 inches each In the metric system the standard quantity is 1 square meter Paper that is too light or too heavy can cause misfeeding jams and premature wear of th...

Страница 97: ...cause feeding prob lems in the printer All paper used in the printer should be long grain Other Paper Properties Porosity Refers to the density of the paper structure that is to how openly or compactly the fibers are bonded Stiffness Limp paper can buckle inside the printer while paper that is too stiff may bind Either way the result is a paper jam Curl Most paper has a natural tendency to curl in...

Страница 98: ...paper to give trouble during printing No liability will be assumed if moisture etc given off in printing on special paper causes harm to the machine or operator Before purchasing any type of special paper test a sample on the printer and check that printing quality is satisfactory Specifications for each type of special paper are given below Overhead Projection OHP Film OHP film must be able to wi...

Страница 99: ...vered by its top sheet with no spaces between the individual labels Labels with spaces in between are apt to peel off causing serious jam problems Some label paper is manufactured with an extra margin of top sheet around the edge Do not remove the extra top sheet from the carrier sheet until after printing is finished Table B 4 lists the specifications for adhesive label paper Table B 4 Adhesive L...

Страница 100: ...ing due to curled envelopes do not leave more than approximately 10 printed envelopes stacked in the paper trays during multiple printing of the envelopes Colored Paper Colored paper should satisfy the same conditions as white bond paper listed in Table B 1 In addition the pigments used in the paper must be able to withstand the heat of fusing during the printing process up to 200 C or 392 F Prepr...

Страница 101: ...he printer features the fast data transmission on the parallel interface The parallel interface mode can be activated from the printer s control panel see Chapter 2 Operating the Page Printer as follows Use a parallel printer cable that complies with the IEEE1284 standards Auto The printer automatically changes its communication mode to the one the host computer is currently using Normal The print...

Страница 102: ...a 5 7 In Data 5 Data 6 8 In Data 6 Data 7 9 In Data 7 Data 8 10 Out Acknowledge nAck 11 Out Busy Busy 12 Out Paper Empty PError 13 Out On Line Select Select 14 In Auto feed nAutoFd 15 Not connected 16 0V DC 17 Chassis GND 18 5V DC 19 Ground return 20 Ground return 21 Ground return 22 Ground return 23 Ground return 24 Ground return 25 Ground return 26 Ground return 27 Ground return 28 Ground return...

Страница 103: ...Pin 13 This signal is high when the printer is on line and low when the printer is off line It goes low when the upper unit is raised or when the ON LINE key is pressed to set the printer off line The Paper Empty and On Line signals are not used unless enabled by the FRPO command O2 parameter Auto Feed nAutoFd Pin 14 This signal is used in the Epson version of the Centronics interface to receive a...

Страница 104: ...In NSelectIn Pin 36 This signal is used in some versions of the Centronics interface to enable the computer to force the printer on line In high speed mode it is used as an interrupt C 1 Parallel Interface C 4 ...

Страница 105: ...me Ground Pin 1 This pin is connected directly to the printer frame TXD Transmit Data Pin 2 This output carries asynchronous data sent by the printer to the computer It is used mainly in handshaking protocols RXD Receive Data Pin 3 This input carries serial asynchronous data sent by the computer to the printer RTS Request To Send Pin 4 This output is always held high above 3 volts CTS Clear To Sen...

Страница 106: ...22A mode the printer can be connected to a personal computer or similar de vice equipped with an RS 422A serial interface The changing of the main circuit board jumper connector should be carried out only by a Kyocera authorized dealer or Kyocera certified technician Kyo cera shall not be liable for damage due to improper changing of this main cir cuit board jumper connector Removing the Main Circ...

Страница 107: ...d all the way out of the printer Before pulling the main board out clean an area on the table etc at the back of the printer s rear panel For eign objects accidentally sticking to the back of the main board can cause serious damage to the printer Changing the Jumper Connector 1 Carefully remove the jumper connector from the main circuit board and recon nect to the pin position shown in the dia gra...

Страница 108: ...ription 1 FG Frame ground 3 In RDA Receive data Inverted 7 SG Signal ground 9 Out SDA Send data Inverted 10 Out SDB Send data 18 In RDB Receive data Overview of Signals RS 422A FG Frame Ground Pin 1 This pin is connected directly to the printer frame SG Signal Ground Pin 7 All signals can transmit between the printer and the host computer to send each signals with a signal ground RDB Receive Data ...

Страница 109: ...ith the EIA RS 422A standard The differential voltage varies from 200 mV to 6V SERIAL Connector The connector marked I I I RS 232C RS 422A on the rear panel is a DB 25S connector Use a DB 25P connector or equivalent for the connector on the cable C 2 RS 232C RS 422A Interface C 9 ...

Страница 110: ...and described in the Programming Manual The parameters and their identification codes are given below H1 Baud rate Parameter value Baud rate 3 300 6 600 12 1200 24 2400 48 4800 96 9600 19 19200 38 38400 57 57600 11 115200 The factory setting is 9600 baud H2 Data bits 7 or 8 factory set to 8 H3 Stop bits 1 or 2 factory set to 1 H4 Parity Parameter value Meaning 0 None 1 Odd 2 Even 3 Ignore The fact...

Страница 111: ... a fairly large amount of data in a continuous stream H8 Received data buffer size This is the size of the input buffer specified in units of 10K bytes The factory set value is 6 meaning 60K bytes Since DTR DSR protocol is not used with the RS 422A standard select a pa rameter value other than 0 1 or 2 for the H5 setting when using the RS 422A interface PRESCRIBE II FRPO D0 command The PRESCRIBE I...

Страница 112: ...n crossed configuration Solder wire 2 to pin 3 and wire 3 to pin 2 Cover the solder joints with thermofit tube 5 Cut wires 4 5 6 and 20 6 Solder wires 5 and 6 together and connect them to pin 20 Cover the solder joints with thermofit tube Leave wire 4 unconnected 7 Tape all remaining loose ends or seal them with thermofit tube 8 Screw the plastic cover back on Connecting the Printer to the Compute...

Страница 113: ... parameters as the printer On many computers this can be done by setting DIP switches before power is turned on Another method is as follows In DOS enter the following commands C MODE COM1 96 N 8 1 P C MODE LPT1 COM1 To test the interface then enter CTRL P C DIR CTRL P The software settings made by the procedures above are temporary On most comput ers permanent settings must be made with DIP switc...

Страница 114: ...mulation 2 12 Last page code set Last page Envelopes B 7 Error Messages resolution changing 5 10 Error messages Battery error MEMORY CARD 5 9 Format error MEMORY CARD 5 9 I F occupied 5 10 image fit 5 10 Insert the same MEMORY CARD 5 9 MEMORY CARD err Insert again 5 9 Memory overflow Press CONT 5 1 5 9 MEMORYCARD err Press CONT 5 10 Print overrun Press ON LINE 5 9 Read fonts failed 5 10 Warning ba...

Страница 115: ...pe B 7 grain B 4 OHP film B 5 preprinted paper B 7 recycled paper B 7 selection B 1 size B 3 special paper B 5 B 7 specifications B 2 thickness B 3 type 2 13 weight B 3 Paper cassette 1 11 clips 1 11 paper limit 1 11 Paper feed unit release lever 1 5 4 8 Paper jam 1 2 5 11 Paper stopper 1 12 Parallel interface 1 13 2 2 C 1 bi directional high speed x clips 1 13 communication modes C 1 pin assignme...

Страница 116: ...BM symbol sets 6 2 LQ 850 symbol sets 6 11 T Temperature and humidity 1 2 Thick paper 2 13 TK 20 TK 20H 4 1 Toner container 4 2 dispose 4 2 installing 1 8 life 4 1 release lever 4 2 replacement 4 1 sealing strip 1 8 4 3 Toner kit 4 1 Top cover 1 8 1 9 Troubleshooting error messages 5 9 guidelines 5 1 indicators 5 7 interface 5 2 maintenance messages 5 8 quality problem 5 3 Two dimensional bar code...

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