SICOM6000 User’s Manual
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4.7
Troubleshooting
In the use of SICOM6000, users might meet the following problems:
１
.
After power connection, switch don’t work
Solution:
z
Check if the power plug is connected securely.
２
.
Power indicator in main control module is OFF
Solutions:
z
Check if the power connectors become loosened
z
Check if the power module becomes loosened
z
Use SICOM6000 serial port cable to read serial port information and check if the switch
operates normally; if the switch operates abnormally, the main control module need to be
replaced
３
.
Port indicators are OFF
Solutions:
z
Please check if the cables are connected securely at two ends. It is capable of using unused
physical ports on the same module to check.
z
Check if the ports at two ends are set at SHUTDOWN mode. If they are, please delete this
configuration
z
Use serial ports to read port status. If the port work normally, please change the indicator.
４
.
Switch copper ports works under 100M mode
Solution:
z
Check the port configuration at two ends. If they are forced to work at 100M, please restore its
default configuration
z
Please check if the port connector are connected securely. If no, please reconnect it.
５
.
All port LEDs keep ON
Solutions:
If all port LEDs still keep ON 5 minutes after power connection, the reason might be that the
master control don’t operate. Please turn off the power, remove the main control module from the
