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17

The installation is complete! Before you leave the 
vessel, give the Welcome Kit to the customer and 
explain how to use the system. 

Also be sure to 

complete the Installation Checklist and return it 
to KVH 

(refer to the instructions on the form). Be 

sure the customer understands the following:

• To access IP-MobileCast content, you need to 

connect your device to the vessel network 

that is connected to the Media Server. If the 

network offers wireless access, your mobile 

device must be within range of the Wi-Fi 

access point.

• IP-MobileCast playback devices include:

Smartphone or Tablet:

 Install the IP-

MobileCast app on an Apple iOS or Android 

smartphone or tablet. 

You can download this 

app for free from the Apple iTunes App Store or 

Google Play Store (search for “KVH”).

TV: 

You can view content on any TV 

equipped with a KVH Set-top Box.

Computer: 

Enter 

http://ipmobilecast.com

 in 

your web browser.

• See Figure 31 for details on which content is 

available on each type of device. Also refer to 

“Playback Devices Supported” on page 28

and the IP-MobileCast Viewing Guide 

provided in the Welcome Kit.

• Once the service is activated, live content 

from NEWSlink TV, NEWSlink Print, and 

SPORTSlink may take up to 24 hours to 

appear. New content is added daily over the 

mini-VSAT Broadband connection.

• Installing the app while onshore and 

connected to a free Wi-Fi hot spot will avoid 

using your onboard data allowance.

• You can stream content from an iPhone or 

iPad to a TV using an Apple TV

®

 device. Tap 

the icon in the upper right corner to mirror 

the content from the iPhone/iPad to the 

connected TV (see Figure 32).

• Send feedback by selecting the 

Feedback

 

button at ipmobilecast.com (see Figure 33) or 

e-mail 

[email protected]

.

Figure 31:  Media Server Accessible Content

*  Keep in mind that you can only access content that is

included in your subscription.

Device

Viewable Content*

TV

Set-top Box: 

All entertainment 

content except NEWSlink Print

Smartphone or 

Tablet

App: 

All entertainment content

Windows PC

Windows 7 or later + Internet 

Explorer version 11:

 All 

entertainment content

Earlier Windows OS and/or 

other web browser:

 NEWSlink 

Print

Mac computer

Web browser:

 NEWSlink Print

Figure 32:  Apple TV Icon

Figure 33:  IP-MobileCast Browser Interface and Feedback Button

http://ipmobilecast.com

Educating the Customer

14

Содержание IP-MOBILECAST

Страница 1: ...KVH Industries Inc Installation Guide Media Server Set top Box...

Страница 2: ...with its Installation Guide IMPORTANT Network Planning Required Before you connect the Media Server to any vessel network you MUST consult with the vessel s ICT Information and Communications Technolo...

Страница 3: ...ned KVH certified technician If you are a KVH certified technician you still must contact KVH Technical Support prior to conducting any repairs or modifications to the equipment WARNING Risk of Explos...

Страница 4: ...ional Set top Box KVH part no 72 0666 see Figure 3 allows you to view IP MobileCast content with the exception of NEWSlink Print on a TV It includes an IR remote control Web Browser on a Computer You...

Страница 5: ...Figure 5 If you are running this test on a vessel follow the important power and grounding guidelines in Connecting Power on page 7 d Press the power button on the Media Server see Figure 5 The butto...

Страница 6: ...two days prior to installation so that you can fully test all aspects of the system immediately following installation Media Server Serial Number The customer will need the Media Server s serial numbe...

Страница 7: ...e support install the four L rails provided in the kit see Figure 9 These rails can be nested for extended depth connect them end to end using the supplied M5 screws and nuts not shown in the figure c...

Страница 8: ...s that you install a suitable isolation transformer to supply single phase power to the Media Server and run a ground wire from the transformer to ship s ground In addition since ground fault protecti...

Страница 9: ...s chassis any metal surface and ship s ground Make sure you measure less than 2 VAC and 2 VDC f Wait 5 minutes after powering up the Media Server to allow enough time for initialization WARNING Failur...

Страница 10: ...er and enter the following address 100 64 0 1 d Check the status indicators on the web interface The Activated indicator at the bottom of the list will be red until the service is activated see Activa...

Страница 11: ...p Box Make sure you get approval from the vessel s master or superintendent and clearly identify who will do the work To select the right mode it is critical that you thoroughly understand the vessel...

Страница 12: ...y Router on page 12 e Click Save to set the network mode The Media Server will reboot and reconfigure itself for the selected mode f If you need to change the configuration of the TracPhone system s I...

Страница 13: ...esolutions for the hosts domain names as specified in Figure 20 NOTE Unless you have a separate DNS server on the network your router likely serves as both the gateway and the DNS server for the netwo...

Страница 14: ...o identify the cables later Connect the Media Server to the TracPhone system and network as shown in the diagram for your chosen configuration see Network Configuration Options on page 23 If connectin...

Страница 15: ...use the supplied HDMI cable Connecting the Set top Box a Connect the Ethernet cable from the Set top Box to the vessel network that is connected to the Media Server see Figure 23 b Connect the HDMI ca...

Страница 16: ...een activated for IP MobileCast service NOTE If the web interface doesn t appear try its static IP address 100 64 0 1 Follow steps a and c in Accessing the Web Interface on page 9 f If you installed a...

Страница 17: ...n see Figure 27 and blue progress bars should appear on the TV screen see Figure 28 d When initialization is complete press the PORTAL button on the remote control to access the menu see Figure 29 e U...

Страница 18: ...ewing Guide provided in the Welcome Kit Once the service is activated live content from NEWSlink TV NEWSlink Print and SPORTSlink may take up to 24 hours to appear New content is added daily over the...

Страница 19: ...these steps to access the Media Server s web interface 1 Make sure your laptop is configured for DHCP automatically obtain an IP address and DNS server from a router 2 Connect your laptop to the netw...

Страница 20: ...rect Content froze while viewing If connected by Wi Fi signal strength may have dropped too low Make sure that you re connected to the correct vessel network and that you have a strong signal moving c...

Страница 21: ...e Upon power up the Set top Box initialization screen Figure 28 on page 16 is stuck on the first bar Make sure the Media Server is connected properly After powering up the Media Server be sure to allo...

Страница 22: ...f any dust with a dry cloth Set top Box Clean only with a dry cloth Periodically inspect the power cord to ensure it is not becoming pinched or damaged Unplug during lightning storms or when it will b...

Страница 23: ...urvival 5 F to 158 F 15 C to 70 C Humidity IEC 60945 104 F 40 C 95 humidity non condensing Outside dimensions 19 48 26 cm W x 10 95 27 80 cm D x 1 75 4 45 cm H Weight 12 5 lbs 5 67 kg Attribute Rating...

Страница 24: ...tion Client Mode Set IP addresses manually enter static IP addresses The Media Server is the router and DHCP server for a separate network dedicated to IP MobileCast content delivery Its built in fire...

Страница 25: ...ent Mode Set IP addresses manually enter static IP addresses The Media Server is a client of the ICM or CommBox ACU which serves as the network s router and DHCP server The Media Server will deliver I...

Страница 26: ...manually checkbox The Media Server is a client of the third party router which serves as the network s DHCP server The Media Server will deliver IP MobileCast content over the vessel LAN ICM CommBox A...

Страница 27: ...ontent over the vessel LAN Media Server configuration Client Mode Set IP addresses manually enter static IP addresses The Media Server is the router and DHCP server for the vessel s network carrying b...

Страница 28: ...rewall is enabled to block connected devices from accessing the Internet Media Server configuration Router Mode Clear the Allow Internet access checkbox Media Server WAN LAN IP MobileCast LAN 4 3 2 1...

Страница 29: ...ter Internet Explorer 11 Web Browser Windows 7 or later Internet Explorer 11 Windows 7 or later Internet Explorer 11 Windows 7 or later Internet Explorer 11 Windows 7 or later Internet Explorer 11 Win...

Страница 30: ......

Страница 31: ...847 3327 Fax 1 401 849 0045 E mail info kvh com KVH Industries A S EMEA Headquarters Kokkedal Denmark Tel 45 45 160 180 Fax 45 45 160 181 E mail info emea kvh com KVH Industries Pte Ltd Asia Pacific H...

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