17
The installation is complete! Before you leave the
vessel, give the Welcome Kit to the customer and
explain how to use the system.
Also be sure to
complete the Installation Checklist and return it
to KVH
(refer to the instructions on the form). Be
sure the customer understands the following:
• To access IP-MobileCast content, you need to
connect your device to the vessel network
that is connected to the Media Server. If the
network offers wireless access, your mobile
device must be within range of the Wi-Fi
access point.
• IP-MobileCast playback devices include:
Smartphone or Tablet:
Install the IP-
MobileCast app on an Apple iOS or Android
smartphone or tablet.
You can download this
app for free from the Apple iTunes App Store or
Google Play Store (search for “KVH”).
TV:
You can view content on any TV
equipped with a KVH Set-top Box.
Computer:
Enter
http://ipmobilecast.com
in
your web browser.
• See Figure 31 for details on which content is
available on each type of device. Also refer to
“Playback Devices Supported” on page 28
and the IP-MobileCast Viewing Guide
provided in the Welcome Kit.
• Once the service is activated, live content
from NEWSlink TV, NEWSlink Print, and
SPORTSlink may take up to 24 hours to
appear. New content is added daily over the
mini-VSAT Broadband connection.
• Installing the app while onshore and
connected to a free Wi-Fi hot spot will avoid
using your onboard data allowance.
• You can stream content from an iPhone or
iPad to a TV using an Apple TV
®
device. Tap
the icon in the upper right corner to mirror
the content from the iPhone/iPad to the
connected TV (see Figure 32).
• Send feedback by selecting the
Feedback
button at ipmobilecast.com (see Figure 33) or
.
Figure 31: Media Server Accessible Content
* Keep in mind that you can only access content that is
included in your subscription.
Device
Viewable Content*
TV
Set-top Box:
All entertainment
content except NEWSlink Print
Smartphone or
Tablet
App:
All entertainment content
Windows PC
Windows 7 or later + Internet
Explorer version 11:
All
entertainment content
Earlier Windows OS and/or
other web browser:
NEWSlink
Mac computer
Web browser:
NEWSlink Print
Figure 32: Apple TV Icon
Figure 33: IP-MobileCast Browser Interface and Feedback Button
http://ipmobilecast.com
Educating the Customer
14
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