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2. Corrective Actions
BEFORE PERFORMING ANY SERVICE, MAKE SURE THE HEATER IS COLD
AND UNPLUGGED.
We strongly recommend using qualified service people.
2.1 Proof Of Flame Failure
a. Verify that there is sufficient fuel in the hopper and that the heater has run
for long enough to fill the auger tube. (See “Starting (lighting) your Heater
for the First Time” section)
b. Verify that the auger has not jammed. Occasionally, fuel can become
lodged in the auger and prevent the augers proper operation. Open one
of the side panels and grasp the auger motor. Move the auger motor back
and forth. It may be difficult to move at first but should move relatively
freely. If it will not move, empty the hopper and look for foreign objects
in the auger.
c. Verify that the auger motor is working. Plug the heater in. Without
lighting a fire, start the heater. Verify that the white plastic fan on the
auger motor is turning. If it does not turn, check for power at the auger
motor and replace the auger motor as necessary. Remember to unplug the
heater before attempting any service.
d. Verify that the auger is properly secured to the motor. Empty the hopper
and locate the auger bolt (approximately 1/4” square heat) on the auger.
Remove the bolt and make sure the hole is aligned with the flat portion of
the auger motor shaft. Reinstall the bolt and tighten.
e. If none of the above resolve your problem, contact your
local
KOZI
dealer.
2.2 Pressure Switch Failure
a. Verify that the heater is clean. Clean all venting and exhaust passages in
the stove. Refer to “Maintenance” section for more information on
cleaning your heater.
b. Verify that the pressure switch tube is not cracked or loose. Replace as
required. Also verify that the pressure port on the stove is clean.
c. Verify that the exhaust fan is in good working condition. Without lighting
a fire, start the heater. You should hear the exhaust fan start and come to
full speed relatively quickly. If the exhaust fan is not working or is slow
to start, check for power at the exhaust fan and replace the exhaust fan as
necessary. Remember to unplug the heater before attempting any service.
d. Verify that the pressure switch is working properly. Apply a slight
vacuum to the pressure switch tube. The pressure switch should “click”.
Replace as necessary. Note: Pressure Switches rarely fail.
e. If none of the above resolve your problem, contact your local
KOZI
dealer.
2.3 Manual Reset Thermal Disk Failure
This device is a safety device and should not be reset unless the cause of the problem is
found and repaired. Typical causes are power failures while the heater is running and
circulation fan failure.
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