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a. Verify that the circulation fan is in good working condition. Plug the heater
in. Without lighting a fire, start the heater. You should feel a significant
amount of air coming from the heat exchanger. If no air is felt, check for
power at the circulation fan and replace the circulation fan as necessary.
Remember to unplug the heater before attempting any service.
b. Verify that the circulation fan thermal disk is working properly.
c. Reset the Manual Reset Thermal Disk. Open the right side panel.
Mounted on the back of the body of the stove you will see 2 thermal
disks. One of these will have a red - reset button. Press the button to
reset the thermal disk. When properly reset, the button should be loose.
d. If your Manual Reset Thermal Disk is continuously tripping, contact
your local KOZI dealer.
2.4 Ignition Failure
a. Verify that your heater is equipped with an electric start. - Contact your
seller.
b. Verify for power at the igniter and replace the igniter as necessary.
c. Verify that the burn pot is clean. See “Maintenance” section for more
information on cleaning your heater.
d. If none of the above resolve your problem, contact your local
KOZI
dealer.
2.5 Overheating
This problem occurs when the circulation fan setting is too low for the amount of heat
generated.
a. Verify that the circulation fan is working properly. With the heater plugged in, start
the heater. Press the fan button. You should feel air coming from the heat exchanger. If
not, check for power at the fan speed control and replace as necessary.
b. If the heat is not needed, reduce the feed and damper accordingly. Continue to reduce
the feed until the circulation fan does not run on high.
c. If none of the above resolve your problem, contact your local
KOZI
dealer.
2.6 Lack of Air.
The most common cause of flame problems are improperly sealed door and ashtrays,
dirty heaters, poor fuel, improper installation and improper damper adjustment.
a. Verify that all doors, ashtrays and ashgates are properly closed and sealed. Replace
gaskets as necessary.
b. Clean your heater thoroughly. Refer to the “Before each heating season:” portion of
the “Maintenance” section for detailed cleaning instructions.
c. Adjust your heater properly. Refer to the “Adjusting your Heater” section for your
control.
d. Try using various brands of fuel. Although most manufacturers claim to produce
“premium” grade wood pellets, contaminants and moisture will affect fuel quality.
e. If your heater is less than one year old, your venting and/or air intake may be too
restrictive. Contact your local
KOZI
dealer for venting recommendations.
f. If your flames are dark orange, lazy, have black tips, or if the fuel piles up in the burn
pot, increase the amount of air by pulling the damper rod out slightly.
g. If none of the above resolve your problem, contact your local
KOZI
dealer.
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