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Error Messages
During control from the computer connected to the instrument using the optional SpectraMagic NX (CM-S100w)
color data software, error messages such as the following may be displayed on the SpectraMagic NX (CM-S100w)
operating screens.
When a message is displayed, perform the correction shown below. If the conditions do not return to normal after
performing the correction, contact a KONICA MINOLTA-authorized service facility.
Symptom
Displayed message
Possible cause
Correction
CM-
36dG
CM-
36d
Warning
Because much time has
passed since calibration,
it is recommended that
calibration be performed
again.
A certain amount of
time passed after white
calibration.
Perform white calibration
again.
Regularly scheduled device
calibration is approaching.
The time when regularly
scheduled device
calibration is required has
arrived.
For regularly scheduled
device calibration, contact
a KONICA MINOLTA-
authorized service facility.
Regularly scheduled device
calibration is required.
Have regularly scheduled
device calibration
performed.
A certain amount of time
passed after regularly
scheduled device
calibration.
For regularly scheduled
device calibration, contact
a KONICA MINOLTA-
authorized service facility.
The reflectance is outside
the range of guaranteed
performance.
The reflectance of the
measured specimen was
more than 200%.
−
The gloss value is outside
the range of guaranteed
performance.
The gloss value of the
measured specimen was
200 to 400.
−
The reflectance and
gloss value are outside
the range of guaranteed
performance.
The reflectance of the
measured specimen was
more than 200%, and the
gloss value was 200 to 400.
−
The gloss value exceeded
the upper limit.
Gloss measurement with
that specimen is not
possible.
To perform gloss
measurement, measure
using a different specimen.
The light intensity of
the light source used for
color measurement has
dropped.
The light intensity of the
light source used for color
measurement has
dropped.
To replace the color
measurement light
source, contact a KONICA
MINOLTA-authorized
service facility.