TF.16 IFU StarDevice.003.10-EN 2021-01-12
prepared by Pulavskyi A., Kolyesnik O.
56
11 POSSIBLE ERRORS AND MALFUNCTIONS. WAYS TO RESOLVE THEM.
Error / problem
Possible reasons
Indicators / Disposal
Е1
The correction / treatment session does
not begin
The manipulator is not connected
Indicator:
the "Manipulator" line on the
device’s display is highlighted as red
"Disconnected", a repeated warning signal
sounds (sound power less than 85 dB).
Disposal:
Connect the manipulator to the
device. The indicator changes color to
green, "Connected" appears, the sound turns
off.
Е2
The manipulator does not work
The manipulator is not connected
to the device
Connect the manipulator to the device (the same
as Е1)
The mechanical parts of the
manipulator are broken down
Contact the service center in your area or the
manufacturer
Е3
The device does not turn on.
No power supply
-Check the presence of an electrical current in
the mains. In case of absence, try again later.
- Check the connection of the power cord to the
device and to an electrical outlet.
- Check the network cable for defects if there
are any and replace it.
The refractory fuses are defective
or missing
Check the installed refractory fuses; replace the
damaged ones or install the missing ones.
The device STARDEVICE
®
is
not connected to the computer
with a USB cable.
Check
the
connection
of
the
device
STARDEVICE
®
to the computer with a USB
cable.
Faulty USB cable.
Replace the USB cable with a working one
